The balance transfer 'tool' has now appeared under Manage My Account on ba.com, however I'm struggling! May well be me but has anyone successfully used it yet? The instructions seem simple enough, it states:
If you have destinations miles through the British Midland Diamond Club, you can transfer them to Avios in the British Airways Executive Club, at the same value. To transfer your destinations miles to Avios just click on "Combine my Avios". You will be asked to enter your Executive Club and Diamond Club numbers to complete the transfer so please have your membership details to hand.
The problem though is that when you click through you're not presented with the option to provide your Diamond Club details, instead it seems to be asking for an Avios username & password. I checked my profile on BA Exec Club and noticed there is an option to save a username and password (as for years I've simply used a number and four digit PIN) so completed that then returned to the 'tool'. Alas though I just can't get it to work and ended up on an avios.com page with a message saying Your email address doesn't match our records - please try again
Any ideas?
Thanks
James
If you have destinations miles through the British Midland Diamond Club, you can transfer them to Avios in the British Airways Executive Club, at the same value. To transfer your destinations miles to Avios just click on "Combine my Avios". You will be asked to enter your Executive Club and Diamond Club numbers to complete the transfer so please have your membership details to hand.
The problem though is that when you click through you're not presented with the option to provide your Diamond Club details, instead it seems to be asking for an Avios username & password. I checked my profile on BA Exec Club and noticed there is an option to save a username and password (as for years I've simply used a number and four digit PIN) so completed that then returned to the 'tool'. Alas though I just can't get it to work and ended up on an avios.com page with a message saying Your email address doesn't match our records - please try again
Any ideas?
Thanks
James