#906817 by mallin
08 Jul 2015, 11:02
I managed at the weekend to upgrade our Club tickets going to Denver next May to First with reward seats becoming available . The agent said is it your BA prem plus card you want the change fee to be put on yes I said. Tickets issued and confirmed, seats requested. There is still no payment pending on my card is this the norm or how long should I give it before contacting them. Linda
#906821 by Hamster
08 Jul 2015, 11:53
I wouldn't worry too much, this has happened to us when changing sectors of a flight with a slight price change once. Strangely, refund have often been instant...

I think it took a week before it all went through for us, though you could always ask BA on twitter?
#906857 by Eggtastico
08 Jul 2015, 22:21
something similar happened to me with Virgin.
Booked UC reward seat, agent took my card no & no payment was taken!
It was only when I tried upgrading my P to PE that it was spotted.
The tickets was reserved, but the agent said it would have been picked up eventually.

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