Lost the behind the curtain section

Hi
I am no longer able to see the behind the curtain section, should I be able to? I have tried logging in/out and clearing cookies, as well as using safari, opera and firefox but the only difference I can see is the itineraries forum appearing and disappearing.
Thanks
Jamie.

Jamie,
Are you selecting "Board Index"?

Indeed and I can see this:

How many icons do you have on bottom left?
If only 3 then somehow you are not logged in to both sites.
If 8 then it sounds as though its a problem for Pete.

On the chat bar thing? 8 Starting with a purple VF and ending with an aeroplane.

I used to use that to indicate when there was a login problem - but it used to be when 8 were showing (as you have) then that's not the problem.
We may have to wait for Pete to sort it - unless HL can fix ??

[honey lamb]

I used to use that to indicate when there was a login problem - but it used to be when 8 were showing (as you have) then that's not the problem.
We may have to wait for Pete to sort it - unless HL can fix ??

Why me? I'm the uber-nerd here! Oh, I remember! I had problems remaining logged in.

Just a suggestion and see if this works. Log out and then log in using the padlock at the very top right of the page. That's what seemed to work for me and kept me logged in.

If that doesn't work then Pete might have to wave his magic wand

[Pete]

Very strange - I checked out Willowx's permissions, and had no problem getting into the 'Behind The Curtain' section. Have you done all the usual things of clearing cache, deleting cookies, etc? Have you tried logging in on another machine?

Hi Pete
Thanks for checking, I have tried various combinations of clearing the cache and deleting cookies both through browsers and the link at the bottom of the page. I am also unable to see the section on my iTouch (cookies and cache also cleared) and on a PC running 7 which has never seen the site before with Opera and then IE8. The only difference I see when I log in is the itineraries forum appearing and the extra icons on the bar at the bottom. Logging in from the different places available on the site makes no difference.
Jamie

[Pete]

I've reset your group permissions and manually added new forum permissions for you - let me know if it's now working.

Yes, it has now appeared.
Excellent, thank you Pete.

Daft question....
what is the behind the curtain section on the boards? as i can not see if, perhaps i dont have it either if i am meant to have it?

Mike

[Pete]

Yup, you should also have access Ghostrider79, I'll fix that for you now.

Thanks Pete

Mike

I have nothing down there either, only 3 icons on the bar. I was wondering why I had lost a bit of the thrill of the site.

OK, so I can access the forums now but I still only have 3 icons at the bottom, what are the extra 5?!?! I am a bit jealous now!!

[Pete]

The icons on the bottom bar are controlled by your login to the main part of the site (where the community section is). The forum is a separate chunk of code, but attempts to bridge the login between the two. Sometimes you can lose your login to the main site, but still be logged into the forum (this typically happens if you've bookmarked a forum link, and bypass the homepage). Normally can be quickly rectified by a quick visit to the homepage to re-establish your login.

Hi,

I may be doing something really silly but I can't see 'behind the curtain' . I can only see the same index that I saw before I subscribed. I have 8 icons in the bottom left corner, please can someone tell me what i'm doing wrong?

regards
Andy

[Neil]

Hi,

I may be doing something really silly but I can't see 'behind the curtain' . I can only see the same index that I saw before I subscribed. I have 8 icons in the bottom left corner, please can someone tell me what i'm doing wrong?

regards
Andy

Hi Andy,

The first thing to try is logging out of the site, clearing all the site cookies, and then go to the main V-Flyer home page, and log in through there. You should then be able to see the behind the curtain forums, like the clubhouse, the bar etc.

I have also sent Pete a PM to check all your settings are correct.

If you are still having problems let me know.
Neil

Chums, what's all this "behind the curtain" malarkey?
Bottom left I have 8 icons, beginning with a vf and ending with a wee VA plane.

I wont be miffed If I'm not allowed but what is it I'm missing?

Thanks

[Neil]

It is just a section that contains some member only forums, you should have access. If not try what I have suggested above and if you are still having problems let us know. The key seems to be making sure you log in through the main home page first, rather than direct on the forums.

I'm on the iPhone version of the site currently so can't 100% confirm the icons, but 8 sounds about right.

Neil

Thanks Neil, I really enjoy the site, the log-in issues seem a tad strange, haven't encountered issues like this on other sites - but I'm not a big net user.

Cheers!

[honey lamb]

It is just a section that contains some member only forums, you should have access. If not try what I have suggested above and if you are still having problems let us know. The key seems to be making sure you log in through the main home page first, rather than direct on the forums.

I'm on the iPhone version of the site currently so can't 100% confirm the icons, but 8 sounds about right.

Neil

Yup! 8 is right.

If you do as is suggested above, you should be OK. The site is playing silly beggars with me at the moment too and has knocked me off a couple of times in the last two days but I've always logged on from the main page and using the little padlock at the top with no ill effects

Hi Neil,

Thanks for your response. I have trying logging out both in firefox and explorer then loging back in using the login section on the right hand side of the main page and I get 3 icons on the bottom of the screen and no 'behind the cutain' in the forum. If I log in using the padlock at the top of main page on the right I get 8 icons but still not got extra sections on the forums. Hopefully Pete may be able to sort.

Thanks
Andy
PS sorry about delay in reponding as internet went down for some of the evening.

Hi,

I've not got it here either. Tried all the things mentioned above but still no luck.

JG

[Neil]

Okay, firstly sorry about the issues.

This is now firmly in the 'one for Pete to sort' camp. I have sent him a PM about the problems and hopefully he will be able to resolve shortly.

Thanks.
Neil