#750481 by DragonLady
22 Jul 2010, 07:56
Since the site moved to it's new format I've had significant problems.
Viewing posts can now be an ordeal as often the type will stretchover 3 or 4 inches before eventually rectifying itself and when I scroll down there will often be a significant delay and then a boinging effect which is infuriating :(! . I've also had difficulty posting - my EK trip remains unfinished as it was zapped into the ether.
The problems only manifest themselves on this site- other siites I'm a member on are unaffected. Anybody any ideas that could help (remembering I'm much worse than HL in her self- confessed numpty status)?
Thanks
DL
#750483 by Bill S
22 Jul 2010, 08:27
If I'm doing a long post on any site, I will write it in Word then copy paste.
Too many occasions when the net zaps it all into the ether!
#750494 by tontybear
22 Jul 2010, 11:28
Bill S wrote:If I'm doing a long post on any site, I will write it in Word then copy paste.
Too many occasions when the net zaps it all into the ether!


Bill - I do the same. Helps with the spell checking and lay out too!

DL - what browser are you using?
#750499 by David
22 Jul 2010, 12:00
DragonLady wrote:
Viewing posts can now be an ordeal as often the type will stretchover 3 or 4 inches before eventually rectifying itself and when I scroll down there will often be a significant delay and then a boinging effect which is infuriating :(! . DL


I get this as well (thought it was just me :| ) it happens using either IE7 or IE8 depending which machine I use

David
#750504 by DragonLady
22 Jul 2010, 13:46
tontybear wrote:DL - what browser are you using?


....And here I lay my numptiness for all to see ii) .I have no idea, but Dragonbaby has just told me it's internet explorer.
Does this make a difference?
DL
#750505 by McMaddog
22 Jul 2010, 13:51
I get the feeling that all the site maintainers don't use IE which is a bit of a shame as I'm guessing most people logging in through the day will be using work PCs.
#750508 by Vegascrazy
22 Jul 2010, 14:34
I get the same as what DL describes - no big deal but as it's been raised thought I'd contribute :-)

In a nutshell, for me the annoying this is that often when I go to a page I immediately want to scroll down but a second or two into scrolling down the page re-renders and bounces back to the top! It's like there's a delay of a few seconds everytime I visit a new page.

Cheers
James
#750512 by Tinkerbelle
22 Jul 2010, 14:57
McMaddog wrote:I get the feeling that all the site maintainers don't use IE which is a bit of a shame as I'm guessing most people logging in through the day will be using work PCs.


I use Safari on a Mac to view this site and I get log-in problems and a few bits not working as they should so it's not just limited to PC's.
#750514 by vince1379
22 Jul 2010, 15:36
I've been getting the same problem using IE.

I have now opened the site using Google's Chrome browser and the problem seems to have gone away.

Vince
#750516 by honey lamb
22 Jul 2010, 16:24
I haven't had these problems with Safari on my MacBook but these last few days I have been knocked off the site two or three times.
#750547 by Pete
22 Jul 2010, 22:47
The potential cause of these problems is that there are maybe just too many features on the site, and that's causing loading problems on older machines and certain configurations of browsers.

The obvious thing to cull would be the live chat - how many people are actually using it, and is it of use?
#750548 by Nottingham Nick
22 Jul 2010, 23:04
I must confess that, although I used it when it first came in, I tend to use Facebook for chat.

I know a lot of V-Flyers are on facebook - maybe guide people towards the V-Flyer group over there?

Just a thought.

Nick
#750549 by tontybear
22 Jul 2010, 23:04
Pete

Didn't you suggest that as an option just after thye revamped site opened up when people had similar issues? I shut chat off then and never used it so won't miss it if you decide to get rid.
#750550 by honey lamb
22 Jul 2010, 23:04
I've only used it sporadically and the person I was chatting to and I agreed that Facebook was better and in fact morphed there to continue our conversation. It wouldn't worry me if it went
#750557 by Neil
23 Jul 2010, 07:32
Apart from using it a bit when testing the site, I have probably only used it once since it launched, so no issue to remove the live chat here, if it is going to help solve some of the issues people are having.
#750561 by Jacki
23 Jul 2010, 08:23
Nobody every wanted to chat to me anyway?!!! :(
#750565 by Alex V
23 Jul 2010, 08:43
Decker wrote:there's chat? ;)


Indeed if that is all it needs to speed it up then get rid i didnt even know it was on here :|
Mind you i have never been on Facebook either so there you go!

cheers

alex
#750570 by Mandy Hall
23 Jul 2010, 10:46
I use yahoo to chat if I'm online so never use FB or forum chat windows. (Think I've switched it off it here and on FB)
#750633 by Pete
25 Jul 2010, 09:50
The footer chat bar has been temporarily disabled to see if speed improvements outweigh functionality. Please post your experiences so I can make an informed decision as to whether to turn it back on again or not.
#750635 by RedVee
25 Jul 2010, 10:10
Hi Pete

Not sure if it's just me but all of the footer icons have dissappeared for me as well as the chat/who's online box.

Regards
R3dV
#750636 by Pete
25 Jul 2010, 10:12
It't all part of the same javascript - you can't have one without the other, I'm afraid.
#750637 by Vegascrazy
25 Jul 2010, 10:17
For me yes there is an instant improvement. I go straight to a page and it loads instantly and I can scroll straight away without it darting by itself back up to the top :-)
#750638 by McMaddog
25 Jul 2010, 10:21
No difference for me - still have the 2 second delay before I can scroll down the page. I'm guessing there's just a lot of JS for IE8. Looking forward to IE9 as it's supposed to be PDQ.

Have a look at the graph on this page here
Virgin Atlantic

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