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#932796 by DragonLady
17 Feb 2017, 13:40
My flight down to HKG last night was exactly that. A fantastic crew led by a very visible and proactive FSM who led from the front and ensured his crew delivered .Thank you Michael ( permission granted to use name).
One of my best flights service wise ever. My first trip on a dreamliner and I loved it. Not as quiet as a 380 IMHO but generally a fantastic aircraft. Even the daft men's suits are growing on me ( I still think the womens uniforms are hideous though :).
I've sent an email to Crawley Towers so hopefully he and his team last night will receive this feedback .
This is what every trip used to be like a few years back so I' m hoping things are on the up :)


DL
#932797 by hiljil
17 Feb 2017, 13:59
How cheering to read such a positive post ! Thank you for sharing.
So pleased you had such a good experience.
#932798 by dickydotcom
17 Feb 2017, 14:07
Very good to hear you had a good flight.

Dick D
#932799 by SlimpyJones
17 Feb 2017, 14:25
How nice to hear! Enjoy your time in Hong Kong (or wherever you are going) :)

Not to steal your thunder but I've also recently had one of my best flights on VS. Happy times
Virgin Atlantic

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