The site seems to work much better with Firefox. When I answered the security questions, that I have to answer every time with Safari, I got an email that my account had been updated.
The Known Traveler Number field won't update, it seems to want the "Redress Number" along with it, which makes zero sense, even with Firefox.
The roll-out of this website has been a Poop-Show to say the least.
I flew on the 15th and the 23rd and have not gotten credit for either. My partner flew 4 legs on Delta using his VS number and got credited the next day after flight. Go Figure.
catsilversword wrote:Yes, am using safari. I know a few of you have mentioned problems with this browser! We spent 30 minutes this morning In the end, speaking to flying club - they kept sending a link to re-set the password for OH, and that email link (several of them, in fact!) just kept sendings us round in circles. The guy at the other end of the phone couldn't sort it out, so he's supposed to call back about 12 today,
Meantime, we tried clearing down cookies and it now works!!! The whole safari thing though - my account is still asking me to set security questions, but my husband's account doesn't. And both of us use safari!