I can see NO spending in my Activity so if you add it all up my account should be in the 100,000's
Spent a lot Dec\Jan so should be there now I would have thought
I rechecked and my bookings were made on 15th and 16th January (so wasn't same day but probably same night as was using up miles just before the FC redemptions changed!) and only the 15th January booking shows on my activity with the 100k mileage deduction but both lots of 100k were deducted from my miles so my balance is right. Bizarre.
Hope all those with problems get them sorted out!
Got a reply from VAPartner Miles mail box
They sent me a spreadsheet with ALL my activity since I started
Quick sum and it seems they owe me 25000 miles!
It also shows I was give 500 miles for the East coast promo.
The On-line account activity is almost useless as it doesn't show half of the activities and I cannot search a large range of dates.
I got into a Chat on the web and the CS said she would send me my account history-Haven’t got it yet-4 days later.
What I do not understand is If they have all the activity why is the Balance as shown on-line wrong?
I’m sure in the pre-awful web-site I could see my balance after every transaction?