So, a weird thing happened today. I had missing flights from my FC account (no surprise there) but once they were added my TP's still did not appear in my Account Summary even tho they are in the detailed statement. I know my membership year expired on the last day of April ...... 1. as I remember thinking my Cuba flights in May will be my first TP earning and 2. My FC overview says I have to "Earn 1000 TP's by the 31st May 2018". That's the standard 13 months. I call up FC and they say my renewal in the system is 1st June 2017. So basically a month of membership when I took flights has disappeared.
I was also trying to book a simple reward outbound, revenue return which the nice CS assistant told me they no longer do. Odd, I thought mixed reward & revenue tickets was a new thing anyway? During it, her system basically blew up and she was losing the plot with it. It was showing incorrect pricing that even I was querying as it seemed outwith the norm. Interesting if I was a new punter who didn't know any better. Also, anyone got any experience of claiming some of the Tax back on a reward ticket for a 2 year old flying. Apparently we can?
Then I booked a simple Mixed class revenue ticket which I am gobsmacked the website STILL doesn't let you do. It will be 8 months since the downgrade this month. I'm booking to pretty much fly round the world in March and looking at it, BA seemed the best and cheapest option. I tried to just book a multi city (LHR-HKG & LAX-LHR) on two legs on the website and it refused. (£586 on BA BTW! Bargain I thought) It MUST be millions of lost revenue now.