Page 1 of 1

Making changes to a reward itinerary booked at the old rates

PostPosted: 07 Mar 2017, 20:59
by sf
Hi guys, just before the mileage devaluation I booked return flights in Upper to JFK @ 80k miles. I'd really like to change the return flight time (same day, different flight; there is availability) but is this likely to cause them to reprice to the new redemption rates (115k miles peak). If the answer is yes, then would this likely re-price both inbound and outbound (it's one single booking) even if it's only one direction I wish to make changes to?

I know the right answer is probably to phone and ask, but I thought it wise to have some idea what to expect before doing so.

I'm Flying Club Gold in the probably unlikely event anyone thinks that would make a difference.

Re: Making changes to a reward itinerary booked at the old r

PostPosted: 09 Mar 2017, 19:05
by chumba
Whilst I can't be 100% sure, so yes you will need to phone FC, I would say yes they will make the changes and charge you at the current rate.

Previously I bought reward seats In a reward seat sale, and later made changes after the sale had finished. I was charged the full rates and had to pay the difference.

Re: Making changes to a reward itinerary booked at the old r

PostPosted: 10 Mar 2017, 08:23
by sf
Thanks for the input – will give them a call and report back.

Re: Making changes to a reward itinerary booked at the old r

PostPosted: 10 Mar 2017, 09:19
by Tim
We made a UC reward booking a few days before the redemption rates changed. Before confirming the booking we were told that any changes would be charged at the new rates.

Re: Making changes to a reward itinerary booked at the old r

PostPosted: 10 Mar 2017, 15:21
by Silver Fox
Well, due to illness of my friend on the same booking as me, we were originally booked before the rates changed. We have had to postpone it twice now under the new rates and they have not taken extra mileage. Now the caveat is that if it is for illness then perhaps it is classed differently. But it was never mentioned that was the case, or miles mentioned at all, they just rebooked us and the miles debited from my account has remained exactly the same.