We've recently completed a Man-Atl trip with both legs in UC. The outward was with VS and the return with Delta. We're all silver member and have been credited with an additional 30% for the outward journey. For the return journey we've received the standard the UC mileage. I rang the FC about 10 days ago and they said the extra miles would be credited within a couple of days but nothing happened. I again rang on Monday and was again told that the miles would be credited asap and the colleague stated she would ring to update me. So far I haven't heard anything nor have the miles been credited.
Am I right in assuming that the extra 30% applies to Delta flights? If so, I'm not sure where/how to proceed from here.
Am I right in assuming that the extra 30% applies to Delta flights? If so, I'm not sure where/how to proceed from here.