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Changing Reward Seats

PostPosted: 14 Jul 2017, 08:01
by Horace
I am after 3 reward Uppers to MCO from MAN, which we all know are like hens teeth. If I book MAN to ATL -which are available but I don't really want to do - and at some future point MAN to MCO becomes available, will I be allowed to change them. I want to sort the accommodation out but can't really do that until I have flights booked.

Re: Changing Reward Seats

PostPosted: 14 Jul 2017, 08:26
by gumshoe
Yes, you can change the route, date or cabin.

There's a £30 change fee though.

Re: Changing Reward Seats

PostPosted: 28 Jul 2017, 09:12
by Phil.Durrant
Hi, in reference to the £30 fee mentioned in the previous post, i spotted some additional UC seats had been released for our flight back from Cancun in October, rang reservations and upgraded our reward seats from Economy to UC and was not charged an admin fee for doing this. I only paid the tax difference.

If you were to be charged, i would challenge it as doesnt look like its a hard & fast rule

Re: Changing Reward Seats

PostPosted: 28 Jul 2017, 10:38
by gumshoe
That's a simple upgrade on the same flight though.

The OP wants to change to another flight altogether which would, I think, be subject to a change fee.

Re: Changing Reward Seats

PostPosted: 28 Jul 2017, 11:32
by tontybear
yes there are changes and there are changes!

Upgrade is one type. Change of date or destination is another.

Always good to ask to have the fee waived though. They can always say no!

When my IAD flight was cancelled I asked to move it to NYC instead which wasn't a problem. She said the system wanted to charge me the£30 fee to change to move the return to LHR from JFK rather than IAD. I politly pointed out that I was only changing because they had cancelled the IAD flight. A few minutes later ater she checked with a supervisor the fee was waived.