Back in February I booked what I believe to be the second biggest bargain with air miles which is 120k for 1st class to Tokyo (imho 75k first class with Air China is number 1)
Anyway conformation email in hand I then booked hotel accommodation and activities for the week.
However today I have noticed that Virgin have misprinted my confirm and have me landing on the same day I take off. At first I thought this was time difference but in fact it is an error as I actually land 24 hours later.
My hotel is saying that I need to pay for first night which I booked but will still be in the air as I am now within their chargeable cancellation period
Does anyone know if I am able to claim this from Virgin as the date mistake was their doing?
Many Thanks
Chris
Anyway conformation email in hand I then booked hotel accommodation and activities for the week.
However today I have noticed that Virgin have misprinted my confirm and have me landing on the same day I take off. At first I thought this was time difference but in fact it is an error as I actually land 24 hours later.
My hotel is saying that I need to pay for first night which I booked but will still be in the air as I am now within their chargeable cancellation period
Does anyone know if I am able to claim this from Virgin as the date mistake was their doing?
Many Thanks
Chris