Page 1 of 1

Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 15:40
by DragonLady
Where I've missed my flight to Washington and am on standby for the 9.20am flight after an awful journey out from the city. This hasn't been a good couple of days . I was robbed of all my cards and cash here on Friday ( the 13th) and have spent a large part of the last few days sorting that out with Amex. Hertz are now going to charge me 10 bucks a gallon to fill the monster I've been driving here ( it was a choice of gas station or try and make the flight and we went for making the flight). Credit to Hertz they ran us back to the airport in an attempt to get us on the flight.
On a brighter note we managed to find my great great grandfathers grave which was the reason for coming to Chicago :)

DL

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 15:53
by pjh
Not what you want ever, never mind when on a special trip. Hope it gets better from here on in.

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 16:04
by DragonLady
Thanks Paul,
We've managed to get on the flight and just boarding :)
DL

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 16:32
by hiljil
So very very sorry to hear about having your cards stolen. What a ghastly predicament to be in.

Thank goodness you have managed to get on another flight. Hope all goes well with it and good luck in sorting everything out. I really feel for you.

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 16:40
by joeyc
So sorry to hear about this DL.

I hope Amex come through for you with issuing emergency cards. Think they will be good enough to have them waiting for you in DC? :-P

Fingers crossed for smooth flying ahead

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 19:35
by dickydotcom
Sorry to hear your tales of woe.
Hope everything gets sorted for you quickly.
Dick D

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 19:54
by Jacki
Poor you, but very pleased you are on your way home now.

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 20:02
by tontybear
Oh no. How awful for you.

:(

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 21:28
by Hev60
How awful and it's a horrid experience which sadly I can empahise with, having had my handbag stolen at Gatwick many years ago. Hope credit card supplier is kind to you and your insurance company doesn't find all that pathetic small print they like to fall back on. Best wishes for the rest of your trip.

Re: Morning ( and it's not good) from ORD

PostPosted: 17 Nov 2015, 22:26
by Petmadness
Bless you DL. Best wishes for a better experience in DC. At least you accomplished something positive in Chicago amongst the bad

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 00:06
by spacedog
I'm really sorry to read this; I hope it's all uphill from here on out after a rough few days!

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 00:46
by Bretty
OMG DL how awful. I hope everything gets sorted satisfactorily leaving you to enjoy the rest of your special trip and that DC brings better things for you.

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 02:11
by DragonLady
Thank you all - Amex say they will have a new card here for me on Thursday and arranged for some cash via global assistance . The rest of my cards will be replaced and will be at home when I get back.
It's been an exhausting week but in the grand scheme of things all my troubles are trivial .
Dragon baby was caught up in the Paris atrocities on Friday which really hit home and was distressing as I was here in the USA and she was there ( and very scared as they were staying very near one of the restaurants involved and heard all the commotion). Luckily she got home on Saturday after the borders were reopened- lots of families haven't been so lucky :(
DL

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 10:27
by pjh
DragonLady wrote:T
Dragon baby was caught up in the Paris atrocities on Friday which really hit home and was distressing as I was here in the USA and she was there ( and very scared as they were staying very near one of the restaurants involved and heard all the commotion). Luckily she got home on Saturday after the borders were reopened- lots of families haven't been so lucky :(


I really don't know what to say to this news. It must have been so, so frightening for the all of you. As you say though, she is home safe.

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 12:29
by Daffodil
So sorry to hear all of you woes. Its a horrible experience to be robbed, it happened to Mr D when we arrived in Rome and Amex were really helpful with replacement card, cash and even contacting other other card providers for us .
Also pleased to hear Dragon Baby is home safe, must have been a very worrying time for you.
I hope your trip to Washington goes smoothly and you have a good time to make up the unpleasantness of the last few days.

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 13:10
by DragonLady
Daffodil wrote: Amex were really helpful with replacement card, cash and even contacting other other card providers for us .

I'm actually pretty disappointed with Amex global assist - they didn't do the things they said they were gong to do like ring me back (so I had to chase them again) and got the emergency money I requested amount wrong !! No offer to cancel my other cards either.
I felt physically sick when the BBC live news feed came through on my phone -thankfully she answered her phone as soon as I rang her but she was a very scared bunny ( as was I).
DL

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 14:31
by honey lamb
Oh dear, how absolutely dreadful for you. I know only too well what it is like to be robbed in a foreign city. And then to miss your flight. :-(

Hope the rest of the trip goes well.

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 17:20
by mitchja
Sorry to hear this. it's never good what that happens :mrgreen:

Just so you (and everyone else) is aware. All card issuers will send you a temporary credit / debit card if you need it in such situations. Both VISA and MasterCard offer this service along with AmEx.

You usually have to contact the VISA / MasterCard international help centre though to request this as the banks / card issuers don't often mention this service.

I had a temp MasterCard sent to me after I got robbed in Barbados many years ago.

Re: Morning ( and it's not good) from ORD

PostPosted: 18 Nov 2015, 17:36
by marshy11
DragonLady wrote:
Daffodil wrote: Amex were really helpful with replacement card, cash and even contacting other other card providers for us .

I'm actually pretty disappointed with Amex global assist - they didn't do the things they said they were gong to do like ring me back (so I had to chase them again) and got the emergency money I requested amount wrong !! No offer to cancel my other cards either.
I felt physically sick when the BBC live news feed came through on my phone -thankfully she answered her phone as soon as I rang her but she was a very scared bunny ( as was I).
DL


Oh dear, that's very poor of Amex.

Card cancellation and reissue is stressful at the best of times, without those added circumstances.

Hope it's all sorted quickly.

Re: Morning ( and it's not good) from ORD

PostPosted: 22 Nov 2015, 18:17
by catsilversword
What an awful experience for you DL, and then to have the worry of your daughter being in Paris when all that terrible stuff was going on. What a few days for you :(