This is a Trip Report from the Premium Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Considering that PE is a small cabin (downstairs) it is annoying that when the food trolley comes to us all choices bar one are gone. The choice we were left with was cold (not tepid - cold). We complained and were told that it can't be reheated. After some discussion we were given a choice from Upper Class menu. Part of the problem seems to be one attendant serving food and drinks at the same time, which delays when you get your meal. We got a decent choice on the return flight but only because we told the attendant of our problem outbound when we boarded. When you are paying the money for PE its not reasonable that you have no food choice. Having said this the return flight (red eye) was bliss as no children in cabin!!