This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Greeted warmly by the crew and cabin supervisor drinks were quickly served and menus distributed. Pushback was just ten minutes late and once airborne there were continuous drink runs and dinner was quickly served. Soup and beef were chosen however there was no cheesecake which was my choice of desert. The supervisor however went back and brought a cheesecake through from one of the other cabins. The attentiveness of the crew continued especially with my son who was getting lots of attention and his bed was soon made up for what proved to be around five hours sleep before breakfast.
Sleep suits had been waiting for all pax at boarding with amenity kits and the crew insisted on helping everyone with beds and making them up. Around four hours sleep followed before the requested wake up to cornflakes, a cooked breakfast which was actually quite good and a cup of tea. Not sure what I thought about the hash brown with the egg inside though. A slightly bumpy approach into Manchester with the seat belt lights on early seemed to catch a few passengers out but we were soon on the ground in Manchester. Took around ten minutes to take the scenic route to the gate and it was quickly off the plane with the crew wishing everyone a safe journey home and a quick pass through passport control. Bags took around fifteen minutes but with no priority for upper passengers and it was then back to the Radisson to pick up the car and back across the M62 into Yorkshire in the rain although it was quite mild. Overall a great flight, great crew and only mark downs for no priority boarding or call from the lounge when we had been told somebody would and bags late coming out but this certainly did not detract from another great flight and brilliant crew!