This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
The lady at check-in couldn't muster up a smile as she dealt with us, but she did slightly redeem herself by coming round to the front of the desk to hand us our boarding passes. Then through fast track security in a matter of minutes, dragged the old man through the duty free in record time (picked up my lipsticks and mascara, allowed him 2 minutes to buy a newspaper) and hot footed to the lounge so I could enjoy every last minute there. I've read loads about the lounge and couldn't wait to see if it lived up to the hype. We were welcomed by two lovely staff at the desk who seemed genuinely pleased for us to be enjoying our first visit there. We filled our table with coffee, orange juice, a Bloody Mary and a Virgin Redhead. Oh, and a full English ...
Then onto the comfy seats for another cheeky cocktail and some people watching. The staff were attentive, friendly and the service was very good. Just time for a green tea before boarding. Loved the lounge!
We boarded on time but took off late - problem with another Virgin plane's tow bar or something. No worries, champagne was served and we were busy marvelling at how much room we had compared to any other flight we've ever been on! Crew were friendly enough, thank goodness. I had worried that they may be miserable as I've read they can be on other trip reports. Service was great, food & drinks great although near the end of the flight when my husband was peckish for a bit of chocolate, they didn't have any left. Lesson learned, store a bit away at the beginning of the flight. Flight was uneventful (apart from an older couple near us bunking in together once they'd put the beds down - I mean I know it's roomy, but it's not quite a double bed ...)
Immigration was smooth at LAS. We had a really miserable looking immigration officer but looks can be deceiving - he told us we didn't look nearly old enough to have been married for 20 years! Big brownie points to him
Then off to our hotel in the stretch limo (plus bottle of bubbly) to begin our short break and look forward to a lovely, comfortable flight home again. Definitely won't be flying longhaul in anything less than Upper again - loved every minute
