Just a note for a note for anyone that has experienced Havana airport. Whilst Varadero is much smaller it is much more efficient especially inbound where I was in my car and on the way to the hotel 20 minutes after landing. (which cannot be said for LGW North)
This is a Trip Report from the Upper Class cabin
Food & Drink
Two days before travelling I checked the app after finally managing to get on wifi. In Cuba sometimes things work, other times they do not and wifi is fairly new. Whilst online check in is currently not available for flights leaving Cuba due to another systems upgrade feature I wanted to check my seat was the same. I found I'd been moved from seat 9A to 12A and after a call to the UC team was told that the seat had been blocked as not operational. I was told I could check with ground staff at VRA however this was not possible due to the airport having no internet connection. Once on board I found out the seat was fully working and occupied by an off duty crew member returning to London. The same could not be said of my seat as the headphone socket was jammed!
The toilet water gardet was not on board both out and inbound and on this flight I got offered a top up too
12A did give me a good view of a particular crew member who came from the galley a number of times to pick and eat crisps from the bowls that had been prepared for passengers to go with pre dinner drinks.
Italian Tomato and Basil Soup
Smoked Salmon with herb and mango salsa, roasted beetroot and balsamic glaze
Fillet of beef with garlic mashed potato, shallot puree, glazed carrots and tomato and caper sauce
Lemon Thyme Chicken
Orange marmalade pannettone
I had the salmon and beef both of which were quite nice. There was no butter available to go with the bread though.
Other than the issues mentioned to flight was good and the service offered by the main crew member serving the cabin exceptional
Gatwick North leaves a lot to be desired with a limited number of eGates and having to wait over 20 minutes for the luggage belt to even be displayed. Priority luggage was a bit hit and miss too
Last edited by MoJoJo on 25 Apr 2017, 13:38, edited 1 time in total.