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virgin miles from bmi flights

PostPosted: 27 Feb 2009, 20:22
by alexb
how long after the flight does it take to get vs miles and tps for
bmi flights

PostPosted: 27 Feb 2009, 21:22
by HighFlyer
Can be a few days, can be a case of sending in your stubs. Bit of a grey area is partner credits. My last Bmi flights took about 3-4 days to credit. You are advised to wait 6 weeks before contacting VS for miles claims, when did you take the flight?

Thanks,
Sarah

PostPosted: 28 Feb 2009, 02:42
by Always Chilled
Ah, this is interesting as I will be flying BMI mid March to get 2TP's. These points make my Au renewal at the end of March so I hope there will be no problems!

PostPosted: 28 Feb 2009, 07:01
by alexb
my flights were on 21&22 feb

PostPosted: 28 Feb 2009, 11:44
by HighFlyer
Alex, all you can really do it wait, and then send the stubs off to VS if they have not appeared after a few weeks if they dont credit automatically.

AC - if the tier points count towards renewal then VS will honour this, you have the stubs as proof so if you mail them in recorded delivery then call CS/Premier, one of the staff there can manually credit you once they have seen proof that you took the flights. I've had them do this over the phone before.

Thanks,
Sarah

PostPosted: 28 Feb 2009, 16:56
by alexb
i have called virgin and they have added them manually they asked me to fax a copy of my e-ticket
my wife was 1 tp short for her gold card which runs out today
thanks for your help

PostPosted: 28 Feb 2009, 17:15
by Sealink
Full fare to Glasgow tonight on BD and back on the last train? ;)

PostPosted: 28 Feb 2009, 19:51
by HighFlyer
Ah, I didnt realise you were so close to the end of the FC year. Great result though, I find CS really good in this area.

Thanks,
Sarah

PostPosted: 02 Mar 2009, 22:06
by alexb
my wife has just had the 1tp taken back for bmi business class i fare
from edi-lhr i phoned and got it manually added on saturday is there
someone i can talk to at virgin about this she is now 1tp short for
her gold card her year ended on 28feb she has an uc flight booked
for 10th march

PostPosted: 05 Mar 2009, 15:28
by oxmatt
Alex - did you have any luck with this? My wife was also hoping to renew Au with an I class BMI fare...

Perhaps in this economic environment VS will be happy to waive 1TP to retain their Au passengers.

PostPosted: 05 Mar 2009, 20:48
by alexb
i have sent them an email still waiting for an answer. in the mean time i have had the miles and tp added to my account today
which i did not query with virgin so looks like they have been added via bmi.
even more confussing they have went back into my wife account again looks via bmi but says she has been downgraded to silver
with 31tp showing at the top of the page