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Membership Information Help

Posted:
02 Feb 2011, 12:57
by Luke085
Hello,
Could anyone help me with the following?
Just trying to find out where the following forums are?
"Subscribing members get access to three new forum areas in our "Behind The Curtain" section, including "The Galley" for off-topic chat, "The Pub" for discussion of social events and "The Clubhouse", a special members-only area for discussion of mileage strategies and deals out of public view."
Also, how do I order luggage tags?
Thanks,
Luke
Re: Membership Information Help

Posted:
02 Feb 2011, 12:59
by Luke085
Sorry I should add that I have found "The Galley", and "The Pub" but can't seem to find the other 2 areas and I've tried searching too.
Re: Membership Information Help

Posted:
02 Feb 2011, 13:08
by Neil
The 2 forums you are talking about are for members that subscribe to the site, so unless you have bought a membership then you won't be able to view them. The galley and pub were initially for subscribing members but only, but they became fully public forums late last year. Of course, all other forums and site features are still available for everyone to use.
Luggage tags are currently unavailable whilst Pete has been moving and is still getting sorted in his new place. Hopefully they will be back up soon.
Neil
Re: Membership Information Help

Posted:
02 Feb 2011, 13:11
by Luke085
Thanks Neil, by subscribing do you mean completing the necessary red, silver, gold or black payment through paypal and receiving the badge on your avatar or is this something else?
If I am right, I have paid for my annual memembership via paypal a week or so ago, I thought this classed as subscribing, is this not the case from your end?
Luke
Re: Membership Information Help

Posted:
02 Feb 2011, 13:15
by Neil
Ah okay, so you are a subscribing member then. Usually your tag would change to V-Flyer sponsor, which is why I wasn't sure if you had bought a membership or not.
First thing is to clear all your cookies etc, log out and in again. If that still doesn't work, then it will probably just need Pete to tweak something on your account, so I'll drop him a PM to see if he can check and make sure everything is all set up correctly.
Regarding the luggage tags, when you get access to the CH forum, you will see a thread in there, giving more detail.
Re: Membership Information Help

Posted:
02 Feb 2011, 13:28
by Luke085
Thanks for your help Neil and fast response!
That would be great. I have already cleared my cookies and also tried logging on at work with no difference

Re: Membership Information Help

Posted:
02 Feb 2011, 13:37
by Pete
Apologies for that. It's a bug in the sign up that I've been trying to track down for some time that effects certain users. I've manually fixed your account now so you should be able to access member forums.
Pete
Re: Membership Information Help

Posted:
02 Feb 2011, 13:45
by Luke085
That's great Pete, thank you.
It's all working correctly now.
Love the site!!

:):):)
Re: Membership Information Help

Posted:
11 Feb 2011, 03:51
by stevenhurt
Hi - Can you do the same for me? I cant see the member forums but have purchased membership.
Thanks
S
Re: Membership Information Help

Posted:
17 Feb 2011, 06:44
by upandaway
Hi, I was hoping you could do that same for me as just paid but can't seem to see the additional forums.
Thanks
DK
Re: Membership Information Help

Posted:
02 Mar 2011, 12:56
by willem
Looks like I have hit the same problem - just subscribed, but can't see the hidden forums despite logging in/out, clearing cookies or trying a different browser.
Thanks
Willem
Re: Membership Information Help

Posted:
02 Mar 2011, 12:58
by Neil
willem wrote:Looks like I have hit the same problem - just subscribed, but can't see the hidden forums despite logging in/out, clearing cookies or trying a different browser.
Thanks
Willem
Pete who will deal with that issue is on a course for a couple of days so not likely to be around, so if you could just bear with us I am sure he will sort it as soon as possible.
Thanks,
Neil
Re: Membership Information Help

Posted:
02 Mar 2011, 13:04
by Alex V
I cant add new friends to my profile is that to do with the recent site work?
cheers
alex
Re: Membership Information Help

Posted:
02 Mar 2011, 14:23
by northernhenry
Neil wrote:Usually your tag would change to V-Flyer sponsor, which is why I wasn't sure if you had bought a membership or not.

Thought
V-flyer sponsor tag was based on number of posts

Re: Membership Information Help

Posted:
02 Mar 2011, 14:31
by Neil
northernhenry wrote:Neil wrote:Usually your tag would change to V-Flyer sponsor, which is why I wasn't sure if you had bought a membership or not.
Thought V-flyer sponsor tag was based on number of posts 
Usually the text under your avatar is linked to the number of posts. However they way I understand it is that when we moved site and Pete had a problem with some users not being able to see the behind the curtain forums, he used the 'V-Flyer sponsor' tag, to help make the settings stick.
That has now been sorted, so the VF sponsor thing won't show when you become a paid member, the standard texts will be used.
Neil
Re: Membership Information Help

Posted:
04 Mar 2011, 17:11
by willem
Hi Neil,
Any update on when Pete might be able to fix my account? I'm flying on Sunday, and would like to access the forums before then.
Thanks
Willem
Re: Membership Information Help

Posted:
04 Mar 2011, 18:06
by DragonLady
Help! I still can't find the luggage tags

and am in desperate need of new ones before the end of the month. My last remaining "original" v- flyer tag bit the dust on the way back from NY in January (and I'm not putting those i-fly Gold bits of tat on my cases

).
DL
Re: Membership Information Help

Posted:
04 Mar 2011, 18:11
by tontybear
DragonLady wrote:Help! I still can't find the luggage tags
and am in desperate need of new ones before the end of the month. My last remaining "original" v- flyer tag bit the dust on the way back from NY in January (and I'm not putting those i-fly Gold bits of tat on my cases
).
DL
There is a link to it under the 'community' tab
Can't have you with shoddy tags can we now?
Re: Membership Information Help

Posted:
04 Mar 2011, 18:34
by DragonLady
tontybear wrote:
There is a link to it under the 'community' tab
Can't have you with shoddy tags can we now?
No indeed

. I still can't see the link in the community section though

Old age is a terrible thing.
DL
Re: Membership Information Help

Posted:
04 Mar 2011, 18:39
by Martin
I've just ordered mine. Does anyone know how long they take to arrive? I'm flying again on 21st so I suppose I may have to do the the unthinkable in DL's eyes and put .....
DragonLady wrote:.... those i-fly Gold bits of tat on my cases
).
DL
..... again.

Re: Membership Information Help

Posted:
04 Mar 2011, 19:00
by totallylost
Martin, Pete's usually fairly quick at getting them done, mine came fairly quickly, but I would surmise that he's had a good few orders of late, since re-enabling the link, so might take a little longer.
Re: Membership Information Help

Posted:
04 Mar 2011, 19:03
by Neil
willem wrote:Hi Neil,
Any update on when Pete might be able to fix my account? I'm flying on Sunday, and would like to access the forums before then.
Thanks
Willem
Pete has been away for the back end of this week on a course, so hopefully he will get it sorted in the next few days.
Re: Membership Information Help

Posted:
09 Mar 2011, 07:51
by willem
Hi - I still can't see any of the "Behind the Curtain" parts of the forums.
Can you please correct my account.
Thanks
Willem
Re: Membership Information Help

Posted:
11 Mar 2011, 03:20
by mikethe3rd
willem wrote:Hi - I still can't see any of the "Behind the Curtain" parts of the forums.
Can you please correct my account.
Thanks
Willem
Same for me when you have a spare moment!
Thanks
Re: Membership Information Help

Posted:
11 Mar 2011, 14:32
by steve2005
willem wrote:Hi - I still can't see any of the "Behind the Curtain" parts of the forums.
Can you please correct my account.
Thanks
Willem
Add me to this list too.
Thanks
Steve