BA107 LHR-DXB 25 Dec 07 First

BA107 LHR-DXB
BA First
4 E&F B777
Richard and I left Chez Decker at around 6.15am on a cold, rainy and deserted Christmas morning and headed to LHR T4. With the car safely deposited at Parking Express we waited for the bus to take us to the terminal and to start our short break to the UAE with the Bitches. The Deckers would be along later in the day, and FozzyO and Wolves27 were flying out on the 27th.
As we approached the bus stop we encountered two lovely members of the human race. The darling gobby wife, decked out in her finest tracksuit and white trainers and her 'Gentleman' husband who proceeded to break wind rather loudly (and apparently, rather amusingly) infront of us while waiting for the bus. Seems we were off to a good start.
The T1-3 bus arrived and promptly took them away, much to our relief. We asked the bus driver how long it would be till the T4 bus arrived. He told us another 15 minutes or so as we'd just missed one, despite us having been there for the past 5 minutes. As he pulled away, the T4 bus arrived and within a few moments we were on our way to the terminal.
A quick transit upstairs and the long walk to the First check-in area where we were greeted and welcomed to check in. We enquired about changing from the AUH flight we were booked on to the later DXB flight that the Deckers were travelling on. We were advised that we needed to go to ticketing, it was a shame that the issue couldnt be tackled at the desk, so we checked in for the AUH flight and i waited in the check-in area while Richard went over to ticketing. I was quite sure that we wouldnt be allowed to change, given that we were on restricted tickets, and probably the cheapest First tickets for some time.
The lady serving Richard did state that as our tickets were booked through a tour operator they were not changeable, but her colleague interrupted, asked if we were travelling in First and if so, to move us if there was availability. There were 7 free seats in F on the DXB flight, so within a few moments we were transferred to that flight. I was impressed that our request was not only handled so well, but that we were easily accommodated. Top marks.
We re-checked in, now for the DXB flight, boarding passes issued and our luggage whisked away. A slight moot point but the BA boarding passes are a rather dull black and white and look like photocopies. What happened to the blue coloured boarding passes?
During the change to the DXB flight, we lost our pre-booked seats and could now not be sat together as all of the 'couple' seats had gone (there are either three or four pairs of these on the 777). We thought we'd see if there was anything that could be done in the lounge, so we swiftly headed to the Concorde room VIA Fast Track, which, for once, lived up to its namesake. Shoes had to be taken off, but cosmetics and liquid checks didnt seem to be in effect.
From security we headed straight to the Gate 10 lounge. At check-in we had noticed a sign stating that as it was Christmas day a limited service would be in effect and the Gate 1 lounge was closed, as was the Elemis spa which was a shame. A quick boarding pass check and we were ushered into the Concorde room. Now this was my first time in the place and indeed my first time traveling BA First (having last travelled BA Club when ties were still mandatory) so i was quite intrigued to see the Concorde room. I was slightly surprised that orders for food had to be placed at the bar as opposed to waiter service that we are used to in the Clubhouse, but it wasnt a huge affair a bit like the menu. As it was about 7.15am, breakfast items were available from the menu (toast, scrambled eggs, bacon baguette and a mushroom and tomato baguette). Fresh pastries and juices were available from the counter. We ordered a pot of tea and a plate of toast, and we did indeed get a very large selection of toast that we gratefully devoured. We read the papers, albeit being slightly disappointed that the only offerings were the Daily Mail and the Independent. It might have been because it was Christmas, but we'd hoped for better literature in the lounge. There were the usual array of golfing magazines, and CNN Traveller.
A little later on, the Deckers arrived and we decided to order some more breakfast. I requested scrambled eggs and toast, only to be told that there were no eggs today as the lounge was operating a limited service. It strikes me as odd that a staple breakfast food such as eggs would be unavailable! I wasnt amused and went without, the Deckers and Richard all tucked into Bacon baguettes.
After breakfast, Richard tried to change our seats. We were advised that one couple had not checked in for the flight yet and to try again later on to see if those seats were still free. From that point there wasnt much else to do but sit and wait. There were a lot of flights operating today, although a few had been delayed or cancelled, seemingly to combine passengers from two half empty flights into one full one.
Richard and I had been in the Concorde room for over 4 hours by this stage and the novelty had worn off, which was a noticeable shame as we do not seem to tire so easily of the Clubhouse. There were small points that I thought let the Concorde room down, such as the 6 charge for WiFi, and the numerous small tables that were fitted with electrical sockets but were not actually plugged in and live. A real shame when the Concorde room is allegedly for top tier flyers, but I assume that we'll see improvements with T5. Speaking of which, we noticed picture frames and other furnishings that were noticeably absent from the lounge, and we assumed that they had been packed away for transit to T5.
A quick PA call for a Mr Mannion echoed around the lounge, and Richard returned with new seating for us both; 4E&F, the pair of seats at the back of First (on this config). Brilliant. With that, boarding was announced and we decamped and headed to gate 10, which was just opposite from the lounge. On arrival we noticed the lack of a priority boarding lane, and two very long lines of boarding economy passengers, albeit moving reasonably quickly. We asked what the procedure for boarding was as we were in First, only to be told that as a reduced operating service was in effect that there would be no priority boarding and to go and join the queue. While i'm perfectly able to queue, it struck as a surprise that BA would do this. Its hardly a drain on resources to have a separate lane in place and for the staff to switch priority to the priority passengers as and when they arrived. Several things had not gone as desired today, and as we walked (scathingly) down the air bridge we hoped for better when we got onboard. Thankfully, BA delivered.
Professional and courteous service ensued. Jackets were taken and boarding drinks handed out as we were given our PJ's and amenity kits. The BA F cabin is very old world, its probably about time the walnut wood got updated but otherwise i was certainly happy. The feeling of space was certainly present. The CSD and Purser came round to welcome us aboard (by name) and to introduce themselves. There were 6 passengers in F today (us, the Deckers and another couple), so half full. It was then time to push back and sit on the tarmac for quite some time before finally taking off.
Once we were airborn (about 40 minutes behind schedule IIRC) we changed into our PJ's and had another drinks round and a selection of canapes. I had meant to photograph the canapes but i ate them as soon as they were presented to me.
Menus and wine lists were handed out, with the crew informing us that a traditional Turkey Christmas dinner would be available today. The full menu was as follows;
Starters
- Lobster, Mango and Pink Grapefruit salad
- Meze plate
- White Bean and Oregano soup with Truffle Oil and fresh herb croutons
- Fresh salad leaves with your choice of Roquefort cheese and pine nut dressing or spiced lemon and soy dressing
Main Courses
- Grilled fillet of Beef with grilled marinated courgettes, foie gras crouton and Anna potatoes
- Catch of the day; Sea Bass fillet with a choice of watercress sauce or red pepper citrus coulis, seasonal vegetables and parsley potatoes
- Main course Greek salad
The menu also listed 'Vineet Bhatia's chicken in green masala, green pea and cumin rice' but this was substituted for a Turkey Christmas dinner with traditional accompaniments.
Dessert
- Michel Roux blancmange with Roast Pineapple
Warm Treacle tart with Vanilla ice-cream was also listed but was substituted for Christmas pudding. A card inside the menu informed us of these alterations.
Cheese
- Coastal Cheddar
- Shropshire Blue
- Tornegus
Snacks
- Warm olive oil bread filled with mesquite Chicken and tomato relish
- Penne pasta with your choice of char-grilled red pepper sauce or Porcini mushroom and parmesan sauce, served with garlic herb crouton
- Duchy or Cornwall biscuits
Champagne
- Tattinger Brut Millesime 2000
Wines
- Meursault Clos des Meix Chavaux 2005
- Soave Classico Vigneti di Focarini 2006
- Mount Plesant Lovedale Semillion 2006
- Chateau Batailley 1996
- Vougeot Cru Les Petits Vougeot 2004
- Leasingham Bin 56 Cabernet Sauvignon 2002
Dessert
- Saussignac Cuvee Flavie Chateau des Eyssards 2005
- Warres 1988 Colheita
Neither Richard or I fancied any of the starters so we both opted for a light bite instead, Richard for the Porcini mushroom pasta, and the olive oil bread filled with tomato relish and Chicken for me. Richard seemed to enjoy his pasta. My starter was okay, but a bit too 'meat in a bun' for my liking. Our starter plates were cleared away and both our main courses brought out simultaneously by the purser, which was a nice touch. Sea Bass for me, Traditional Roast Turkey for Richard. The Sea Bass was divine, one of the best onboard meals i have had. Richard enjoyed his Turkey though commented that it was a little dry. I washed my meal down with a few glasses of the Meursault, which was rather nice so I decided to stick with it.
Neither of us had room for pudding, and Richard took the opportunity to fill in the onboard questionnaire that he'd randomly been selected for, which gave us a nice chance to mention our dissatisfaction with the reduced service at the airport. When the purser came round to chat, Richard mentioned this to her and she ensured he had a comments form for feedback and professed to be surprised that full service wasnt in effect today. A short while later, Richard went to bed while i opted to start writing this trip report whilst finishing my wine. I was still full from dinner so didnt get to try the cheeseplate and port that i'd fancied earlier.
A short while later i too decided to get some sleep. Our purser spotted me and came over to make up my bed and brought me a glass and a bottle of water. A point to note, on this flight the temperature onboard was ideal. I wasnt hot at all, even under the duvet and managed some quality sleep. The First bed seems much more spacious than the UCS, even if the measurements are not too dissimilar. I think the lack of fixed partitions makes all the difference, and also probably contributes to feeling cooler.
Richard woke up a short while later and requested to watch a film. In addition to the 18 channels of viewing onboard, you can also watch movies on cassettes. Richards chosen film was delivered and the cassette promtly became stuck in the slot when trying to load it. The purser tried to eject it but it seemed well and truly lodged in, she could only apologise and offer Richard another seat to sit in, though he opted to work instead. A few moments later the purser reappeared with a bottle of Champagne and asked if he'd accept it as an apology, which was most kind. We both felt the service delivered on board was superb.
By this stage i had woken up and afternoon tea was being served. Choices were as follows;
Sandwiches
- Smoked salmon with black pepper
- Chunky egg with baby spinach
- Coronation Chicken
- Roast Vegetables and cream cheese
Patisserie
- Plain or fruit scones served with warm clotted cream and jam
- Farmhouse fruit cake, Rhubarb custard tart with nutmeg and macaroon
- Selection of Twinings teas and Arabic coffee
I opted for a cup of English Breakfast tea, with Richard having the same, plus scones. I felt slightly cheated that I was still so full from lunch that I couldnt manage afternoon tea.
We were flying over Kuwait by this stage (according to the flight map) and Mrs Decker noted that we apparently flew straight over Iraqi airspace a contrast to when James and I flew to Dubai last year.
All too soon it was time to land, and the IFE was duly switched off. We landed slightly ahead of schedule into a warm and plesant Dubai.
A huge queue for immigration at Dubai International airport, which seemed to take forever to clear, and eventually we were on our way to the Sheraton Dubai Creek in their strangely priced transfer car, which Ill let Richard go into further, but in short, each passenger is charged 110AED for the transfer as opposed to charging for the car. Very strange. And so began our little trip to the Emirates that saw us shopping, skiing, eating, drinking and generally having a lot of fun and excess for a few days.
In summarising, I really enjoyed the flight and i will certainly be saving my BA miles towards another trip in First. For me, it was the service that made the flight, with serious and professional crew in charge. No giggling in the galley, no whispers from behind the curtain of what so and so got up to down route the other week and not a sniff of the 'i cant be bothered' attitude.
There were aspects of the UCS experience that I missed. The Clubhouse for sure, and there were occasional moments where I had to make a comparison to the suite and try to decide which I preferred. The BA First bed is wonderful as a seat and as a bed, and I prefer it for sleeping and dining because of the extra space, although the UCS is wider across the shoulders so fitful sleepers like myself may notice the difference. I liked the bigger table and of course the food onboard BA F was superb, but then the options on the ground pale in comparison to VS. Richard preferred the VS sleepsuits to the BA PJs, though the Anya Hindmarsh BAg amenity kit was definitely a winner.
I did kind of miss the wall of the suite for some additional privacy, and to lean on in order to get more comfortable though.
Out of a choice between BA F and VS UCS, Richard and I both agreed that it would come down to price and route. BA First is lovely, very lovely, but is it really worth the full fare price when you are paying out of your own pocket? Whilst trying not to compare J to F, there really has to be some sort of comparison as there are so many aspects of UCS that do compete very well. VS have a very good product, and its frustrating to see it fall short in the areas that BA shine, such as the food and wine and the professionalism of the crew, as these areas seem (to me) relatively simple to address.