EI122 ORD-DUB 11 APR 16 (BUSINESS)



I had intended to spend my final morning buying gifts for friends and colleagues before heading to the airport, but the news had I had received had sent me into a daze so nothing was purchased and it was with a sense of almost relief that I headed to ORD on the CTA. Arriving there I followed the signs for the International terminal although at one point they seemed to disappear and I and another guy who was headed there, shrugged our shoulders in bewilderment before following our instincts which served us well and soon we were there. The Aer Lingus desk was almost opposite the entrance and with confidence I approached the Business Class desk with documentation in hand. Now the protocol is that the ticket is taken, the duty manager is contacted and Bob’s your uncle unless the loads are heavy but I had been assured that the loads were light and all cabins were wide open. I produced the necessary documentation but it wasn’t enough for yer one. She demanded to know certain aspects of my eligibility for the ticket and then produced a boarding pass saying that I would be assigned a seat at the gate. I queried this since the business upgrade had been paid for but she was insistent that I would not be upgraded unless economy was full. I was equally insistent that I was entitled to the upgrade unless J was full. No, it was wide open as was economy. I cited my travels to and from SFO and JFK where this had not been a problem and stood my ground. At that point Aer John happened to text me to see if I was at the airport and was everything OK. I told him what was happening and he weighed in with his tuppence worth and I Iet her see this. She then decided to contact her supervisor who was not answering the phone (it was within the lunch hour period) so she gave me the option of going to the gate or waiting. I elected to wait and retreated to a seat against the wall but within sight of check-in. As I sat there the stress of what was happening about my seat and the news of my sister-in-law hit me and the tears just streamed down my face. Aer John kept in touch with me saying that there should not be any problem and in the fullness of time someone fetched up at check-in who seemed to be in a supervisory role but there were a few at the Business line that had queries/problems to be dealt with. Eventually I was waved over and the supervisor looked at the details on screen and told the agent what to do and in a couple of swift key strokes I was through. In fairness, she apologised saying she had never processed one before, made amends when I asked for a window seat in giving me 6A instead of 7A as on my outbound and directed me to the lounge. I, for my part, apologised if I had been a bit snippy as I was aware I wasn’t in my right mind and might have been more forthcoming (in other words - rude) than I might have wished. We parted amicably, she directing me to the BA lounge which Aer Lingus now use, having eschewed the Air France lounge.
Oh dear, The BA lounge! God alone knows what the Air France lounge was like but this was woeful!

When I arrived at the gate area boarding was well under way. There was no separate lane for priority boarding but I wasn’t fussed about that and simply joined the queue for whatever zone they were boarding. At the door I was pleasantly greeted by name and directed to my seat and almost immediately was presented with a glass of champagne. The cabin was much busier than my outbound flight with nine of us present. Just before the door closed I realised that the throne seat of 5K was vacant and asked if I could take it, which request was immediately granted. This time the procession went through the front galley so no economy passengers were harmed in my change of seats. At this point I really don’t know why I requested the change other than for the sake of it. 6A was perfectly adequate especially as I was going to sleep for most of the flight.
We took off on time and within minutes were soaring over the city with some stunning views of Lake Michigan. Shortly after there was a round of hot towels followed by the drinks round and the most disgusting canapés ever - a chunk of fatty boiled bacon (perhaps saved from the lack of takers of the bacon and cabbage option on the outbound), a slice of beetroot and some olives both of which I dislike.

On arrival I was quickly off the plane and soon I was waggling my passport under the bleary eyes of the Immigration Officer who had drawn the short straw of welcoming the 5am arrivals! My bags came through almost immediately and then I headed to a new innovation in DUB - an arrivals lounge. I was pleasantly welcomed and directed to a shower room which was perfectly adequate and I luxuriated in its warm spray. However before I showered I took off the Jerusalem cross which I bought in Bethlehem and put it into a safe place. From that day to this, I have not found it!!

I trotted over to the Airlink bus to take me to the train station (not wanting to disturb Aer John from his beauty sleep) and bought a ticket reflecting that the total cost of the trip to and from Chicago for me had been exactly €12 to and from the airport to the station!! As I moved from the ticket machine a bus approached but obviously did not see me as he sailed past the stop. Grrrrrrrr! Not to worry. Fifteen minutes later another bus appeared, and with me as sole passenger proceeded to take me on a circuitous route to the station before depositing me in nice time to catch the 8am train to Cork which would connect me nicely with a bus to my home town.
The train was pleasantly uncrowded and I happily sat there enjoying the free wifi catching up with all that had happened in cyberspace until halfway through the journey when I received the worst possible news. My sister-in-law had died.
To be continued……..