V-Flyer

Since VS 'updated' their website recently; has anyone else been unable to check the seat plans via update booking ? I can get as far as selecting from the list of flights they've located from your flying club no. but once I click on the flight it returns a "We're sorry there has been a problem"...[?]

I've had the same problem, first noticed it a few days ago and it's still the same now. Like you I can see my flight listed but when I click on it this message comes up We have been unable to process your request. You can either return to the home page and try again or contact us.

If I manually enter the details I can view the booking, but if I click the link after logging in, it doesn't work. [?]

Me too [n]

Thanks Mike, just tried accessing it manually and got through to the seat map fine

It happend to me but it worked when i went back and pressed refresh on the seatmap selaction page.

Just wondered if anyone knows when Update Booking will be fixed? I've tried on and off for a few weeks, it always finds our flight but on clicking on the listed flight it states We have been unable to process your request. You can either return to the home page and try again or contact us.

I remember back in early March (in another thread I can't find) Richard mentioning a few fixes were imminent but here we are heading into April with the same problem. It's not life & death, as other posters have stated it is possible to get to your booking by entering the details manually!

Cheers, James

I've been told it got fixed this morning

Originally posted by Daffy
I've been told it got fixed this morning

Whoever told you that wasn't lying - mine all work now [y]

Good hopefully now I can assign my seat.

Thanks Daffy, mine works too! Talk about coincidence that I happened to ask again about this just before it got fixed