Travel Industry Customer Service

Posted:
19 Jun 2006, 17:02
by Decker
Telegraph article here. LOVE the RyanAir response...

Posted:
20 Jun 2006, 06:47
by catsilversword
Kind of backs up what many of us here have said about customer services. 149 hours though - that's good - I never have had replies to a couple of emails I've sent..[:#]

Posted:
20 Jun 2006, 11:01
by pjh
In a peverse way I prefer the Ryanair approach to that where the door is opened for you but there's actually nothing on the other side.