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Upgrade but miles not taken...

Posted:
06 Jul 2007, 09:30
by jimbob247
Whenever I have used miles before, for reward seats or upgrades, they have immediatly come off my account. Over a week now since I upgraded and they are still there, I have the new e ticket showing it went through....
Any idea why?

Posted:
06 Jul 2007, 10:10
by AndyK
I've had this happen once when it was a milage upgrade at the airport. Guess they lost the form - I'm not complaining though!

Posted:
06 Jul 2007, 11:41
by mcmbenjamin
It they did a paper voucher at the airport or elsewhere it could that a while. Otherwise, Do not tell! Shhhhhh.....

Posted:
06 Jul 2007, 11:48
by Clarkysun
Originally posted by mcmbenjamin
It they did a paper voucher at the airport or elsewhere it could that a while. Otherwise, Do not tell! Shhhhhh.....
I had a paper ticket upgrade when returning from Hong Kong. As I recall it took ten days to two weeks for the miles to be deducted. In the meantime cross your fingers and hope it's been over looked.

Posted:
09 Jul 2007, 12:29
by ukcobra
Many years ago, SFO used to lose mileage upgrades. In the last few years they have been very effieicnt (if there is ever space)