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Fuel Surcharge Refund Website

Posted:
01 Jul 2008, 18:08
by Pete
As some of you may have noticed, I've added a banner to the site for the fuel surcharge refund (linking to
this site)
Basically, if you bought a long-haul ticket on British Airways or Virgin Atlantic between 11th August 2004 and 23rd March 2006 (and expect a lot of you probably have), then you may be entitled to some money back, due to a legal settlement with BA & VS.
You'll be able to use their online claim form from 14th July.
Pete

Posted:
01 Jul 2008, 18:14
by Darren Wheeler
Thanks Pete.
Link is a little mis-formatted [:)]

Posted:
01 Jul 2008, 18:21
by honey lamb
When it was first posted
here lots of us registered our interest in making a claim. I wonder if they will make contact with us or what will happen?

Posted:
01 Jul 2008, 18:37
by Pete
Oops... fixed that link now.
I suspect it's part of the same settlement, although given the call to register (and they are paying for the ad on V-Flyer [;)]), I don't suppose it hurts to register online with them.

Posted:
01 Jul 2008, 19:01
by Pete
Also, just so you know...
The company handling the claims will have access to data for refund purchases, so you will not have to contact VAA for copies of anything. From the sounds of it, you may just need to register and they can check when you travelled too (although that sounds just a bit too easy... although let's wait for the online claim form to appear to verify that one!)
Pete

Posted:
01 Jul 2008, 20:23
by adb
Interesting. I've just registered!

Posted:
01 Jul 2008, 21:39
by RichardMannion
This has seriously got to be hurting VS right now.
£27.9m UK Settlment Fund
$12.6m US Settlment Fund
And I think we can guess how 'cheap' the lawyer fees will be as they are separate.

Posted:
01 Jul 2008, 21:46
by locutus
Originally posted by RichardMannion
This has seriously got to be hurting VS right now.
£27.9m UK Settlment Fund
$12.6m US Settlment Fund
And I think we can guess how 'cheap' the lawyer fees will be as they are separate.
If it doesn't hurt, there's no incentive to stop doing it. Now they have to try harder to give the appearance that they don't collude on prices.

Posted:
01 Jul 2008, 21:48
by Tim
This has seriously got to be hurting VS right now.
£27.9m UK Settlment Fund
$12.6m US Settlment Fund
But not hurting as much as the £270m fine that BA got for the same surcharge offence

Posted:
02 Jul 2008, 08:16
by iforres1
Just registerd for both myself and Irina. Will wait and see what happens

Posted:
02 Jul 2008, 10:00
by DragonLady
Just completed the claim form . Can they use the same claim form for claimimg against both BA and VS (I've taken flights on both in the time span)?
Thanks.
DL

Posted:
02 Jul 2008, 11:50
by eejp1007
Do Reward Flights count for this?
We still paid the naughty fuel surcharge so we should be able to claim no?

Posted:
02 Jul 2008, 11:51
by PS100
Do you have to register each family member separate or can we claim as a family?

Posted:
02 Jul 2008, 13:19
by RichardMannion
Originally posted by eejp1007
Do Reward Flights count for this?
We still paid the naughty fuel surcharge so we should be able to claim no?
Yes they do count - you will need to provide your FC number.

Posted:
02 Jul 2008, 13:24
by preiffer
Originally posted by DragonLady
Just completed the claim form . Can they use the same claim form for claimimg against both BA and VS (I've taken flights on both in the time span)?
Thanks.
DL
How? [?]
I didn't think the form was even 'online' until the 14th?

Posted:
02 Jul 2008, 14:14
by Darren Wheeler
The PDF version is under Important Documents. I'll wait for 2 weeks I think. You have until December 31 2012 for claims to be received.

Posted:
06 Jul 2008, 21:03
by AlecK
Do flights booked as flydrives and packages through VH and other agents qualify ? If so is it the flight date or the booking date that's important ?

Posted:
06 Jul 2008, 21:31
by Pete
Any flight where you paid the fuel surcharge will qualify, regardless of the method, including packages and reward flights.

Posted:
06 Jul 2008, 23:01
by Scrooge
Even if say you booked the flight and never took it..and for some daft reason forgot to claim back the taxes etc [:w]

Posted:
07 Jul 2008, 08:13
by AlecK
So is the date you 'bought your ticket' the day you made your booking and put your deposit down with the holiday company ?

Posted:
14 Jul 2008, 02:16
by preiffer
Site is now live for online claims.
Direct link hereRather handily, they offer the option of simply providing your Flying Club number, so you don't have to dig out all of your flight details (as long as you linked all bookings to that FC number)
50 online claims submitted so far.

Posted:
14 Jul 2008, 02:43
by Danno
Does anyone have any idea how that will work for groups?
I always had the wife and 2 kids with me, and the kids on VS dont get a FC number.
Just been working it out, and its adding up to a good night out [y]
Danno
Originally posted by preiffer
Site is now live for online claims. Direct link here
Rather handily, they offer the option of simply providing your Flying Club number, so you don't have to dig out all of your flight details (as long as you linked all bookings to that FC number)
50 online claims submitted so far.

Posted:
14 Jul 2008, 07:37
by Darren Wheeler
Originally posted by preiffer
Site is now live for online claims. Direct link here
Rather handily, they offer the option of simply providing your Flying Club number, so you don't have to dig out all of your flight details (as long as you linked all bookings to that FC number)
50 online claims submitted so far.
Beers are on Paul then[y]

Posted:
14 Jul 2008, 09:08
by preiffer
Sorry, let me correct the meaning of that statement. As of that time this morning, 50 PEOPLE had submitted a claim...! No idea how many claims mine is valid for personally [:?]

Posted:
14 Jul 2008, 09:15
by Darren Wheeler
160 now. I won't be expecting to see the cash for at least 6 months if then.
Is it just me or have they got the VS flight destinations wrong. I cannot see LHR or LGW in the drop down lists.