Page 1 of 3
Would you use an 'Expert Mode' Booking Engine?

Posted:
29 Jan 2009, 14:30
by Pete
Gentle reader,
We are talking to the coding boffins at Virgin Atlantic about exposing fare class codes in a flight booking front-end that would sit on V-Flyer. Basically, that would mean rather than saying I want 'Economy - Lowest' or 'Economy - Flexible', you can specify the exact fare code you want to see, like Y, B, L, X, etc. As a tag-on, we are also looking at showing the availability of reward codes too, so you can search for an upgradeable Economy fare such as 'L', then search for a PE upgrade reward in 'U'.
The question is, would you use this? Because this will involve some new coding both at Virgin Atlantic and at V-Flyer, we need to put together a business case for doing the work. So, in our highly scientific research (ie, the poll below), please give us an indication as to whether you are likely to book using such a tool if it was available.

Posted:
29 Jan 2009, 14:45
by LiamRugby
YES YES YES YES About time!!!

Posted:
29 Jan 2009, 14:52
by inkiboo
'"please give us an indication as to whether you are likely to book using such a tool if it was available'
Would use it 100% provided the 4 miles per 1 with a Virgin Credit Card still applied. Sounds like a great idea."

Posted:
29 Jan 2009, 14:58
by Pete
This would be a front end that would deliver you to Virgin to complete the booking, so yes - all the normal benefits and bonus miles would apply.

Posted:
29 Jan 2009, 15:01
by inkiboo
quote:Originally posted by Pete
This would be a front end that would deliver you to Virgin to complete the booking, so yes - all the normal benefits and bonus miles would apply.
Sounds perfect then; rock on!

Posted:
29 Jan 2009, 15:11
by mcmbenjamin
Would be really helpful if users could select lowest available booking class that is upgradable. Also would be nifty if different booking classes could be selected per leg of a booking.

Posted:
29 Jan 2009, 15:23
by easygoingeezer
Sounds like progress to me[^]

Posted:
29 Jan 2009, 15:25
by DMetters-Bone
Deffo, would really help a lot people I would say....'Book it Danno'
Dominic

Posted:
29 Jan 2009, 15:30
by Pete
[quote]Originally posted by mcmbenjamin
Would be really helpful if users could select lowest available booking class that is upgradable. Also would be nifty if different booking classes could be selected per leg of a booking.
Different classes per leg would be included (hopefully); your request for lowest available booking class that is upgradable would be possible by automatically doing multiple look-ups in the background (but for the sake of simplicity probably won't be in v1 - you'd have to just start at the lowest upgradeable booking class and work up until you find one; but given there are only 3 in Economy and 2 in PE, it's not many to check)
Pete

Posted:
29 Jan 2009, 15:39
by Neil
A 100% yes from me. On every feedback form I fill in about the VS site, the main thing I ask for is to be able to look up and book by certain fare code. I have never been able to book a VS flight on line because of the lack of this option and whilst it would benefit me it should also mean less people having to call VS about these kind of bookings.
Neil

Posted:
29 Jan 2009, 16:20
by Kraken
A definite yes from me too.

Posted:
29 Jan 2009, 16:37
by northernhenry
quote:Originally posted by Pete
This would be a front end that would deliver you to Virgin to complete the booking, so yes - all the normal benefits and bonus miles would apply.
yes, when includes the normal benefits of booking direct, and access to sale fares which assume would be in the fare code listings
[y]

Posted:
29 Jan 2009, 17:24
by RichardMannion
Looks like a healthy interest. Another aspect of consideration that I need to gauge itnerest in is a compare mode.
So say you search for LHR-JFK, it would potentially show in a result dashboard:
- Lowest Revenue flight
- MpM fares for that flight
- Lowest eligible revenue that can be used to upgrade, and the applicable check for reward avail
- Pure reward
- Lowest eligible revenue that can be used for a companion, and the applicable check for companion avail
- Check availability to make use of the VS AmEx upgrade rewards
Depending on code extensibility at VH, potentially:
- Flydrive price (plus cabin upgrade costs)
Goal would be so you could quickly at a glance see the various options.

Posted:
29 Jan 2009, 17:50
by Pete
quote:Originally posted by RichardMannion
Looks like a healthy interest. Another aspect of consideration that I need to gauge itnerest in is a compare mode.
So say you search for LHR-JFK, it would potentially show in a result dashboard:
- Lowest Revenue flight
- MpM fares for that flight
- Lowest eligible revenue that can be used to upgrade, and the applicable check for reward avail
- Pure reward
- Lowest eligible revenue that can be used for a companion, and the applicable check for companion avail
- Check availability to make use of the VS AmEx upgrade rewards
Depending on code extensibility at VH, potentially:
- Flydrive price (plus cabin upgrade costs)
Goal would be so you could quickly at a glance see the various options.
Richard - stop inventing work for me. [;)] Let's try and keep it simple.

Posted:
29 Jan 2009, 17:56
by Bill S
quote:Originally posted by Pete
Richard - stop inventing work for me. [;)] Let's try and keep it simple.
And can we have a +-7day spread as well? [:w]

Posted:
29 Jan 2009, 17:57
by David
quote:Originally posted by RichardMannion
Looks like a healthy interest. Another aspect of consideration that I need to gauge itnerest in is a compare mode.
So say you search for LHR-JFK, it would potentially show in a result dashboard:
- Lowest Revenue flight
- MpM fares for that flight
- Lowest eligible revenue that can be used to upgrade, and the applicable check for reward avail
- Pure reward
- Lowest eligible revenue that can be used for a companion, and the applicable check for companion avail
- Check availability to make use of the VS AmEx upgrade rewards
Depending on code extensibility at VH, potentially:
- Flydrive price (plus cabin upgrade costs)
Goal would be so you could quickly at a glance see the various options.
[^] Now that would be VERY good [y]

Posted:
29 Jan 2009, 20:49
by AlecK
Yes - definately

Posted:
29 Jan 2009, 20:56
by JAT74L
Superb!

Posted:
30 Jan 2009, 00:07
by VAFFPAX
YES please!
This is a brilliant idea!
S.

Posted:
30 Jan 2009, 04:28
by MarkedMan
Absolutely YES. Sounds like a fun project. What are you thinking of using technology-wise?
Of course the dream outcome for those of us who do not live in the UK is a VS engine that will let you book tickets with other airlines for connections. But that's a whole other project, for sure. Just being able to book VS econ/PE plus upgrade reward will mean I'll never go back to the VS site again. Will they share their code for the 7-day table? As Bill S says, that would be a great addition. I'm sure you could recreate it fairly easily, just wondering if they will actually cooperate that far with you.
Good luck, and looking forward to it coming.

Posted:
30 Jan 2009, 23:11
by tontybear
OH yes !
Would be good especially as would let you choose a ticket to let you then upgrade using FC Miles - well give you the option too.

Posted:
31 Jan 2009, 21:30
by mcuth
Yes, yes, yes, YESSSSSSSSSSSSSSSSSSSS! [y][y][y]
Cheers
Michael

Posted:
31 Jan 2009, 21:52
by mitchja
I think the current poll result says it all really.
Regards

Posted:
01 Mar 2009, 10:40
by chumba
definantly, it would save hours on the phone to FC and trying to check all the different options to make the best savings etc.
Re: Would you use an 'Expert Mode' Booking Engine?

Posted:
09 Sep 2010, 18:40
by jasher
Sounds great, especially the compare mode - it would save a lot of repetitive searching when looking for the best option for a given trip!