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Miles now posted when upgrading automatically now

Posted:
11 Apr 2009, 17:54
by slinky09
Be interested to see whether anyone else has noticed? Previously, when upgrading with miles from say a K or W to G, you always had to prompt VS to post the miles and TPs for the original class. Now it appears to be being done automatically, another small but useful thing ticked off the to do list [y].

Posted:
11 Apr 2009, 17:59
by buns
That is Good News[y][y]
Saves that call when you get back from a trip.
Now all that needs to be done is to pick up upgraded bookings on 'My Bookings'[:(!]
buns

Posted:
11 Apr 2009, 18:16
by crispin
That is definitely a welcome change (it it lasts!) - I have frequently upgraded from Y to W, and less often to G and all bar once had to phone up and get the miles (the one time was quite a while ago, and no idea why that was special [:w]).
buns - I upgraded Y to G in March and it appeared quite happily on 'My Bookings', even managed to get a nice top-deck seat [:)]

Posted:
11 Apr 2009, 21:42
by Credit Crunch
quote:Originally posted by buns
Now all that needs to be done is to pick up upgraded bookings on 'My Bookings'[:(!]
buns
......and miles reward flights as well !!

Posted:
12 Apr 2009, 12:57
by Neil
That is good news, and about times, it was stupid that the system couldn't do this before.

Posted:
15 Apr 2009, 22:37
by slinky09
Hmmm, I may have been right, and I may have been wrong. Miles for me were posted automatically however for a colleague who upgraded using FlyingCo miles this did not happen.
[:?]

Posted:
08 Jun 2009, 23:03
by aft1981
I know this topic has been quiet for a bit, but just noticed it now.
I actually liked the fact it didn't automatically post. All it took was a quick call to get the miles.
And, ahem, err, I know someone, ahem, who upgraded from economy to UC using miles, and when 'they' called in to get the miles credited, they were accidentally credited with the miles and tier points as if they had originally had a PE ticket. Oops. No complaints there though.


Posted:
09 Jun 2009, 00:02
by preiffer
Slinky - *probably* because Co. upgrades are space-available, so the booking is altered to flag this (they're not confirmed until check-in at the earliest).
I'd expect that one to be a more complex issue to solve. Standard, confirmed, upgrades auto-posting though - progress at last [y]

Posted:
11 Jun 2009, 16:37
by mike-smashing
It seems this isn't working quite right in all cases as yet, as the paid S, upgraded to G, VS19 that I flew on Tuesday, hasn't accrued automatically, and will not accrue using the 'claim missing miles' function.
Mike

Posted:
11 Jun 2009, 16:46
by Decker
Likewise on my L->G I got back from on Wednesday...

Posted:
11 Jun 2009, 16:51
by mike-smashing
quote:Originally posted by Decker
Likewise on my L->G I got back from on Wednesday...
Sounds more like Slinky's experience was a fluke?
Mike

Posted:
11 Jun 2009, 17:07
by McMaddog
Yep didn't work for either of us recently either

Posted:
11 Jun 2009, 19:11
by Vegascrazy
quote:Originally posted by McMaddog
Yep didn't work for either of us recently either
Neither me - had to call FC to get our miles for L to G!

Posted:
12 Jun 2009, 08:55
by slinky09
quote:Originally posted by mike-smashing
quote:Originally posted by Decker
Likewise on my L->G I got back from on Wednesday...
Sounds more like Slinky's experience was a fluke?
Mike
I am ashamed to admit it, but it did happen, twice, and then never again [:#]

Posted:
18 Feb 2010, 01:11
by Guy M
quote:Originally posted by preifferSlinky - *probably* because Co. upgrades are space-available, so the booking is altered to flag this (they're not confirmed until check-in at the earliest).
Apologies for resurrecting an old thread, but am new to the forum and thought this would be preferable to starting a whole new one...
But preiffer are you saying that all upgrades using FC miles run the risk of being downgraded at check-in or even the gate? If so, am glad I didn't know this before our flight to Vegas. I'd have been stressing right up until the plane landed stateside!

Posted:
18 Feb 2010, 08:31
by Neil
quote:Originally posted by Guy M
But preiffer are you saying that all upgrades using FC miles run the risk of being downgraded at check-in or even the gate? If so, am glad I didn't know this before our flight to Vegas. I'd have been stressing right up until the plane landed stateside!
Preiffer was talking about
Flying Co, not Flying Club. Any upgrades you do with miles in advance of your flight is a confirmed upgrade, and upgraded with miles tickets are not prioritised for downgrades.
Neil

Posted:
19 Feb 2010, 13:54
by Guy M
Ahhhh, I see. I did wonder what the extra 'o' was about and thought it might have been a mis-key. Thanks for clarifying that and putting my weee mind at rest!