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Virgin Atlantic Shopping Channel

PostPosted: 15 Nov 2009, 21:41
by kensteve
Has anyone had any problems ie: not getting there FC miles for shopping via the VS Shopping Site

PostPosted: 15 Nov 2009, 21:57
by mitchja
This came up a few weeks ago, see here

It seems you should get the miles when you pre-order duty free online so a quick call seems to sort it if your miles have not turned up yet.

I believe all Retail Therapy FC miles transactions are only processed once a month, so it can take a month or so to get the miles credited.

Regards

PostPosted: 15 Nov 2009, 22:25
by Penny_L
which shopping site? the Retail Therapy - Duty Free shopping, or the online flying club shopping

PostPosted: 15 Nov 2009, 22:31
by mitchja
Good point Penny. Sorry I might have got a bit confused here [:I]

Regards

PostPosted: 16 Nov 2009, 11:04
by SNOMO
Pr-ordered Duty-free (10 FFCmiles per 1 spend) are added the following month. Shopping via VS on-line FC, the miles are added once a month, usually after you have had and paid your card off. Had no problems with either so far, after querying as and when the miles are added myself with VS. After the initial idea of shopping via the FC was blazed on their website it now seems you actively have to look for it (I do so under the'Your Messages' section). If it's elsewhere on the site I'd appreciate knowing where as I'm using it to buy all my Christmas presents. Thanks

PostPosted: 16 Nov 2009, 12:26
by kensteve
Flying Club Shopping Gateway to normal internet websites that you can earn miles by accessing them Via FC link

PostPosted: 16 Nov 2009, 14:55
by twosheds
quote:Originally posted by SNOMO
If it's elsewhere on the site I'd appreciate knowing where as I'm using it to buy all my Christmas presents. Thanks


Direct Link

http://www.virgin-atlantic.com/en/gb/frequentflyer/fcpartners/shopping/index.jsp

PostPosted: 17 Nov 2009, 10:44
by SNOMO
quote:Originally posted by twosheds
quote:Originally posted by SNOMO
If it's elsewhere on the site I'd appreciate knowing where as I'm using it to buy all my Christmas presents. Thanks


Direct Link

http://www.virgin-atlantic.com/en/gb/frequentflyer/fcpartners/shopping/index.jsp




Thanks for that twosheds, why I never thought to look under Flying Club Partners I don't know! Off to shop now !
[y]

PostPosted: 17 Nov 2009, 11:32
by Scrooge
I had an issue getting miles credited for some flights I bought through the shopping thing, I booked on AA through expedia. For some reason they didn't want to credit me till after the travel, sadly this went against their own T&C's so after a couple of emails the miles were credited.

Since then they have been credited two more times [B)].

I did contact the FC to have them removed, as usual the FC is doing it's normal great job of fixing things [:w]

PostPosted: 18 Nov 2009, 10:37
by SNOMO
Have done quite a lot of shoping via the FC Shopping Link recently and yesterday noticed top right hand corner it said 'Shopping History'. When clicked on it showed what I had bought and how many miles were going to be credited to my account next month.