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Question re: NO SHOW

PostPosted: 26 Jan 2010, 16:29
by dpscrest
I have bought 5 return UC tickets on VS5/6 in March. They are non flexible, non changeable tickets.

It may be that I will only use the the return sectors. If this is the case and I do not show up for the outbound will I automatically lose my seats on VS6 (return).

Cheers

PostPosted: 26 Jan 2010, 16:34
by mitchja
Yes you will void your second leg of the flight if you no-show for the first flight leg.

Miss you outbound flight and your inbound flight gets cancelled automatically.

All flight legs must be used in the order they where issued. All airlines have this rule I think.

The only thing you are able to do is fly out on the first leg but not use the return leg, or last flight leg if there's more than 2 (and even then the airlines don't particularly like pax doing this too often)

Regards

PostPosted: 26 Jan 2010, 16:35
by Darren Wheeler
Normal practice is that if you miss the outbound leg of the flight, the return leg is automatically cancelled too.

Having said that, others have missed the outbound and had no problem using the return...

PostPosted: 26 Jan 2010, 16:38
by dpscrest
ok thanks, i'm sure BA cancel if you no show for the first sector.

darren, do you think the others that missed the outbound were lucky or had a valid reason ????





quote:Originally posted by Darren Wheeler
Normal practice is that if you miss the outbound leg of the flight, the return leg is automatically cancelled too.

Having said that, others have missed the outbound and had no problem using the return...

PostPosted: 26 Jan 2010, 17:07
by tontybear
From the T&Cs

http://www.virgin-atlantic.com/en/gb/bo ... riage3.jsp

quote:
3.3.1 The Ticket you have purchased is valid only for the transportation shown on the Ticket from the place of departure via any Agreed Stopping Places to the final destination. The fare you have paid is based upon our Tariff and is for the transportation as shown on the Ticket. It forms an essential part of our contract with you. The Ticket will not be honoured and will lose its validity if all the Coupons are not used in the sequence provided in the Ticket.

(my highlighting)

BUT see also -

quote:
3.3.6 Please be advised that in the event you do not show up for any flight without advising us one (1) day in advance of departure of the flight, we may decide to cancel your return or onward reservations. However, if you do advise us in advance, we will not cancel your subsequent flight reservations.

So maybe the people who it has not happened to used this clause and not had their return trip cancelled.

BUT it could also be that non flexible tickets have slightly different rules.

However, I dont think planning on doing it is totally fair as it stops other pax being able to get lower priced tickets though I do accept that it does happen for limited, valid reasons.

PostPosted: 26 Jan 2010, 17:47
by dpscrest
thanks for this tontybear, I will call them and seek clarity if this applies to the non flex tickets also.. No chance I will take the risk of just not showing up without calling them first. did that with ba and it cost me a fortune






quote:Originally posted by tontybear
From the T&Cs

http://www.virgin-atlantic.com/en/gb/bo ... riage3.jsp

quote:
3.3.1 The Ticket you have purchased is valid only for the transportation shown on the Ticket from the place of departure via any Agreed Stopping Places to the final destination. The fare you have paid is based upon our Tariff and is for the transportation as shown on the Ticket. It forms an essential part of our contract with you. The Ticket will not be honoured and will lose its validity if all the Coupons are not used in the sequence provided in the Ticket.

(my highlighting)

BUT see also -

quote:
3.3.6 Please be advised that in the event you do not show up for any flight without advising us one (1) day in advance of departure of the flight, we may decide to cancel your return or onward reservations. However, if you do advise us in advance, we will not cancel your subsequent flight reservations.

So maybe the people who it has not happened to used this clause and not had their return trip cancelled.

BUT it could also be that non flexible tickets have slightly different rules.

However, I dont think planning on doing it is totally fair as it stops other pax being able to get lower priced tickets though I do accept that it does happen for limited, valid reasons.

PostPosted: 26 Jan 2010, 21:27
by Desperado
From memory one of the v-flyers (maybe Howard Long or jaguarpig - forgive me guys if I'm mistaken) has advised VS in advance on a couple of occassions and not encountered any problems. Although I can't remember the fare code they were travelling on.

I tried to do a search for the thread for you but to no avail.

PostPosted: 27 Jan 2010, 11:14
by Howard Long
quote:Originally posted by Desperado
From memory one of the v-flyers (maybe Howard Long or jaguarpig - forgive me guys if I'm mistaken) has advised VS in advance on a couple of occassions and not encountered any problems.

Sorry, not me m'lud.

Howard

PostPosted: 27 Jan 2010, 11:42
by jaguarpig
Not me either, I think it was Hackneyguy.