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My booking has disappeared

Posted:
02 Apr 2010, 19:36
by ela123
Just logged on to manage my booking and it did not bring up my booking through my flying club number. I then put in the reference and it still cannot find the booking. Is this a tech fault or should I be worried :0
Re: My booking has disappeared

Posted:
02 Apr 2010, 19:42
by chumba
strange my booking for a few weeks time has dissapeared from my FC account also!
Re: My booking has disappeared

Posted:
02 Apr 2010, 19:48
by DocRo
chumba wrote:strange my booking for a few weeks time has dissapeared from my FC account also!
Me too - must be a bug
Re: My booking has disappeared

Posted:
02 Apr 2010, 20:01
by paulsqueeze
This has happened to me before, a little worrying!
Quick call to check and all was fine.....
Still Happier when it returned though!
Re: My booking has disappeared

Posted:
02 Apr 2010, 22:12
by Darren Wheeler
I've had this. Simple fix though.
Log in to your account, then use the booking reference/name etc. to view the booking. Somewhere on the page, there should be an option to link the flight to your FC card. Click that and you should then see it in your flight list.
My MCO flight for October failed to appear last week and this fixed it.
Re: My booking has disappeared

Posted:
02 Apr 2010, 22:19
by Becca1007
My itinerary is gone from the VS site as well ?|
Perhaps a bug on the website.
Re: My booking has disappeared

Posted:
02 Apr 2010, 22:23
by honey lamb
I'm having the same problem too. When I put in the booking reference and my name it then asked for the flight number and date. It then came up with this message:
Sorry, we are unable to locate your details. Please check you have entered them correctly and try again.
Re: My booking has disappeared

Posted:
02 Apr 2010, 22:38
by mitchja
Mine is working OK and automatically bringing up my BOS flights in a few weeks.
Re: My booking has disappeared

Posted:
02 Apr 2010, 22:42
by Becca1007
Perhaps our bookings have disappeared so that VS can upgrade us all to UC.
Well a girl can hope ...
Re: My booking has disappeared

Posted:
02 Apr 2010, 23:45
by honey lamb
Becca1007 wrote:Perhaps our bookings have disappeared so that VS can upgrade us all to UC.
Well a girl can hope ...
While it is a nice thought, I'm already in UC so it can't be that
Re: My booking has disappeared

Posted:
02 Apr 2010, 23:54
by DocRo
I've now checked mine with booking ref and ticket number and can't access my booking.
Probably best to chill and try in a couple of days
Re: My booking has disappeared

Posted:
03 Apr 2010, 00:41
by Penny_L
I just tried to check-in online for my flight home tomorrow, and its not coming up at all, even if I enter the booking ref, good thing I looked on here, was starting to panic.
Re: My booking has disappeared

Posted:
03 Apr 2010, 03:05
by Nessy
Seems to me to be a regular glitch in the VS system.......I check my upcoming booking to Sydney on a frequent basis and about once a week get the same issues.
After a day or so all the details appear to come back, but can imagine how annoying it would be if OLCI needed to be done during the time when the system was belly-up........

Re: My booking has disappeared

Posted:
03 Apr 2010, 07:22
by ela123
Hoorah, it's back the bug must be fixed.

Re: My booking has disappeared

Posted:
03 Apr 2010, 08:28
by DocRo
ela123 wrote:Hoorah, it's back the bug must be fixed. 
Back on too

Re: My booking has disappeared

Posted:
03 Apr 2010, 10:53
by chumba
my booking has now re-appeared !
Re: My booking has disappeared

Posted:
03 Apr 2010, 13:12
by flabound
mine didnt show up as usual when i went in via manage your flight, however it still exisst once i entered the booking ref
Re: My booking has disappeared

Posted:
03 Apr 2010, 13:25
by Penny_L
its now let me check in for my flight, but am unable to either print or email my boarding pass. It says theres a problem. And have not received email confirmation of check in. Must have worked though coz if I try it again it says I am already checked in.
Re: My booking has disappeared

Posted:
07 Apr 2010, 15:43
by mitchja
My booking has now completely disappeared for my BOS flights in a few weeks.
Re: My booking has disappeared

Posted:
07 Apr 2010, 15:49
by Neil
mitchja wrote:My booking has now completely disappeared for my BOS flights in a few weeks.
Same here, both my May and Oct bookings have vanished, both were there earlier as I accessed one of them. They are probably undoing all the config changes they did last week!
Re: My booking has disappeared

Posted:
07 Apr 2010, 17:00
by mdvipond
Both of mine our still there. No further config. changes either, which is a relief.
Re: My booking has disappeared

Posted:
25 Apr 2010, 18:08
by mcgubligan
I have just checked My Booking also.
The codeshare flights to/from Glasgow to LHR have gone (BMI). The flights to/from the USA are there though.
I looked at the BMI website and noticed the times of these flights have changed slightly. Could this be reason that they are no longer shown on my booking?
Eight weeks until I fly - should I be concerned ?