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How long for an Au card to arrive?

Posted:
11 Aug 2010, 09:36
by vizbiz
Looks like I've re-qualified for a gold card

- how long from when you see the "congratulations..." message on the VAA/FC account page to when the card itself actually arrives?
Thx.
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 10:42
by honey lamb
I think it depends on when your year is up if it is a re-qualification. I seem to remember re-qualifying very early one year but having to wait months for the new card
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 10:49
by Martin
Hi Vizbiz
I got my renewal in June and I seem to recall the new card and luggage tags came about two weeks before the old one expired.
Cheers
Martin
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 10:56
by vizbiz
I actually "qualified" for a silver back in April, having not accrued enough points to retail gold. However, recently, after a lot of travelling, I've hit the relevant Gold threshold very quickly hence I was wondering that although I've got the confirmation on my account of new Au status, when I might actually get the physical card?
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 11:05
by Martin
vizbiz wrote:I actually "qualified" for a silver back in April, having not accrued enough points to retail gold. However, recently, after a lot of travelling, I've hit the relevant Gold threshold very quickly hence I was wondering that although I've got the confirmation on my account of new Au status, when I might actually get the physical card?
Ah I see. I was in the same situation a couple of years back when I moved from Silver to Gold. I recall I was flying soon after achieving Au status, and having not received my new card, I called up the Au hotline and asked them to send one pronto as I assumed the original must be lost in the post! They did and I got the "replacement" a week later ..... closely followed by the original

I'd call them up.
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 12:04
by rich1664
Martin wrote:vizbiz wrote:I actually "qualified" for a silver back in April, having not accrued enough points to retail gold. However, recently, after a lot of travelling, I've hit the relevant Gold threshold very quickly hence I was wondering that although I've got the confirmation on my account of new Au status, when I might actually get the physical card?
Ah I see. I was in the same situation a couple of years back when I moved from Silver to Gold. I recall I was flying soon after achieving Au status, and having not received my new card, I called up the Au hotline and asked them to send one pronto as I assumed the original must be lost in the post! They did and I got the "replacement" a week later ..... closely followed by the original 
I'd call them up.
good to know.
I'm 4 tier points away from Au, so my flight out to NYC on Monday will get me that. Was hoping that my Au card would be waiting for me when I get home 12 days later.
We shall see.....
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 22:24
by s1990
It took over three months for mine to arrive after the qualifying flight!!
Re: How long for an Au card to arrive?

Posted:
11 Aug 2010, 22:31
by DragonLady
Mine took a couple of weeks (tacky looking things that they are).
DL