Page 1 of 1

Manage your flights down?

PostPosted: 18 Sep 2010, 14:21
by ccarmock
Is it just me or is the Manage your flights section of the VS website down?

I have two bookings - they show up but when I click on either I don't get the usual animated 'please wait' page I just get a blank page.

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 14:36
by cagcowboy
Yes... just called the Au line and everything is down :(

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 16:30
by tontybear
And they are being their usual helpful selves by NOT putting a message on the home page!

So time wasted in entering destination and dates THEN to be told that the site is bu**ered!

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 16:38
by mitchja
Looks like OLCI, view your booking and even book flights are all down at the moment.

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 16:48
by Darren Wheeler
Just on Twitter.

Advising passengers flying today to arrive earlier. Looks like check-in is affected too.

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 16:50
by Hamster
Sounds like systems are down. Online, at contact centre and at airport if you read Virgins facebook:
Virgin Atlantic We are experiencing some problems with our networks today which is affecting the Contact Centre, website, kiosks, mobile site and iPhone app. Please be patient while these problems are resolved. If you are travelling today please try to arrive at airport a bit earlier. Flights are currently not affected. Further update...s will be posted on the website, Facebook and Twitter

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 17:03
by Hamster
looks like its all working now, well is for me...

Re: Manage your flights down?

PostPosted: 18 Sep 2010, 18:07
by Nottingham Nick
Latest on facebook - just before 6pm (UK) Saturday -

Our systems including the website are back online now, but there may be some knock-on effects, so we still recommend passengers who are flying today and tomorrow to come to the airport early.

Nick