V-Flyer

I checked my FlyingClub miles and realised I have been credited twice for something, so I emailed and explained that yes, I have recommended VS to heaps of people but that in all honesty, I could not accept the extra airmiles they had granted in error.

They replied to say "We would certainly like to appreciate your honesty... I have checked we can see you have a flight forthcoming ... and we look forward to welcoming you onboard

I know I won't get an upgrade but I can still dream!

well you deserve one.......or as Mr T would say 'Fool'

I can't wait to find out just how much they appreciated your honesty?

How cryptic, well done VS.

Now, of they dash your dreams when you get there, then there will be hell to play from the V-Flyer community!

A glass of Champagne from Upper at best IMHO, more likely SFA

Had six missed calls from Virgin today.
It was a courtesy call to ensure that I had my e-ticket, knew about online check-in, would I like to upgrade, or perhaps extra legroom seats... I opted for extra legroom seats... £30.

Sealink wrote:Had six missed calls from Virgin today.
It was a courtesy call to ensure that I had my e-ticket, knew about online check-in, would I like to upgrade, or perhaps extra legroom seats... I opted for extra legroom seats... £30.

No upgrade then ? I would expect it to show at OLCI given your previous correspondence from "the back office". 6 missed calls is some serious customer service IMHO (or sales office trying to drum up extra ££ )

hackneyguy wrote:

Sealink wrote:Had six missed calls from Virgin today.
It was a courtesy call to ensure that I had my e-ticket, knew about online check-in, would I like to upgrade, or perhaps extra legroom seats... I opted for extra legroom seats... £30.

No upgrade then ? I would expect it to show at OLCI given your previous correspondence from "the back office". 6 missed calls is some serious customer service IMHO (or sales office trying to drum up extra ££ )

Well, I think it was £££. And
I think I've been stung for a seat I'd already picked! Haha.

I wish I could say I would have been quite so honest. I can't, but I still wish I could...

I'm overegging it - it was 2000 miles!
But the call was a nice touch, not sure if that's normal.

VS once forgot to debit my account 100k miles for a NRT rtn I didn't tell them.