V-Flyer

Travelling to LAS (next Feb). I was so unimpressed by the last UC sale that I booked a PE ticket by way of protest. From that moment onwards I have been looking for ways to upgrade

Anyway i went on the VA website and managed to secure one trusy g ticket for the outbound, via miles.

So I now, technically, have two outbound tickets one for PE and one for UC, with the return being the original PE (K). Anyone advise what the form is in these situatons, should I be advising someone at VA? or am I worrying over a common every day situation?

Thanks in advance.

You have booked one LGW-LAS using miles for a G in UC; you have an existing LGW-LAS-LGW return in PE; you did not upgrade your existing outbound to UC with miles, you booked a new ticket?

Well, simply put, if you do not plan to take the outbound portion of your existing return, it will cancel the whole itinerary and you'll be stuck in LAS.

You need to give VS a call (when things calm down snow wise) or send them an email otherwise as Slinky says you will not have a flight home as a no show outbound cancels the inbound sector - even though you will still be on the same outbound plane !

The 2 above posts are correct, and to be honest that's a fairly silly thing to do!

As Slinky says. You will need to check in for your PE outbound to LAS otherwise your inbound will be invalid. You can't upgrade a K fare with miles, so I don't think you could convince VA to merge your bookings. So it looks like you have 2 choices.

1. Phone and see if you can change the outbound leg to an S, pay the fare difference and hope they will let transfer the upgrade (possibly returning a few miles)

2. Cancel the one way G - you'll get a refund of miles and taxes and charges less an admin fee if you do this more than 7 days before travel.

Regards
R3dV

Thanks for the replies.

It would only have been a silly thing to do if i had realisd that it would have been a problem, so i will settle for an ignorant thing to do!

I will phone VS and see if they can untangle the mess i have created.

Cheers

Sorry, as usual took too long crafting my reply - of course Tonty and Clarkey are right too.

FWIW, by paying 2 lots of fuel surcharge, APD etc rendered your protest about the sale fares a bit redundant. Hope you do get it sorted out - let us know the outcome. Not eveyone is as savvy as our learned members and your experience might help someone else not to make the same mistake.


Regards
R3dV

Frosty wrote:
I will phone VS and see if they can untangle the mess i have created.

Cheers

Let us know how you get on

Frosty wrote:... so i will settle for an ignorant thing to do!

Next time ask a question before you waste time, miles, and money ii) !

Quick update.

Spoke to premier team who confirmed what you all said. They explained that is was possible to upgrade for 20k miles plus a fee which was actually cheaper than the fee leveied for my original attempt! In order to do this they had to first remove the UC flight portion. They gave me the warning that when removing this they have no guarantee that a reward seat would become available and sure enough it didn't.

I have spent the last two days checking and a reward seat eventually appeared. I have now snapped it up so happy days and a big thank you for all those that helped.

For slinky,the man who likes questions, i will proffer this....


Why would virgin allow me to book two seats for myself on the same flight when it knows that i am the same person by virtue of my entered name, dob, address, contact number and fc number? The girl on the premier team didn't know.

Glad it all got sorted in the end.

My take on the question you asked Slinky, is that it allows people to change to cheaper buckets / reward seats / different cabin after they they have booked.

If the system made you cancel your first booking before you made the second one, you could potentially finish with no seat at all and be very upset.

Nick

Thanks Nick, indeed some people like to have options, and who's to say that there are not two "Nick Smith"s at the same address (we've had a few posts here over the years, especially to do with APIS, about same names in families at the same address).

slinky09 wrote:Thanks Nick, indeed some people like to have options, and who's to say that there are not two "Nick Smith"s at the same address (we've had a few posts here over the years, especially to do with APIS, about same names in families at the same address).

I remember a fairly recent TR where there were two pax on the same plane (with wives) with the same names and the check-in staff gave the wrong BPs to the 'wrong' couple causing a kerfuffle over seats.

Turned out the couples involved were near neighbours too.

slinky09 wrote:Thanks Nick, indeed some people like to have options, and who's to say that there are not two "Nick Smith"s at the same address (we've had a few posts here over the years, especially to do with APIS, about same names in families at the same address).

Same flying club numbers? I didn't know that was possible?

My boss is FAT - I meann two-seat-fat! she regularly books two seats every time she flies

Frosty wrote:Same flying club numbers? I didn't know that was possible?

I don't believe I said that?

slinky09 wrote:

Frosty wrote:Same flying club numbers? I didn't know that was possible?

I don't believe I said that?

No you didn't. I did though, in the original question to you today.

No matter was just interested why the system would allow me to book two seats in different parts of the aircraft. The ability to do so obviously allowed me to think, erroneously, that it was ok for me to do what i originally did.

Lesson learned

You can book as many seats as you want for yourself on the same aircraft and as soon as you have paid for them, Virgin is very happy. As for FC mile, you would only get them for the ticket that you fly on as the others would show as no-shows. (I am now delving into the depths of what would happen if you booked every seat on a plane for yourself, paid for them, checked in for them all and then flew on your own empty plane)

If you do not pay for them immediately then the robot recognises them as duplicate bookings and will send a message to the agent holding them to say issue the ticket or they will be cancelled as it is using up inventory that could be sold to other people. Once it has been sold, payment received and a ticket number in the booking then why would they want to contact you in order to give you money back?

Pleased it was sorted out for you Frosty. Hope you have a great time in LAS.

Regards
R3dV

walkerman wrote:My boss is FAT - I meann two-seat-fat! she regularly books two seats every time she flies

yes larger people can book a second seat.

The cost of an extra seat is calculated at the lowest available applicable fare at the time of booking and not pay any passenger taxes, fees, charges or surcharges on the extra seat

walkerman wrote:My boss is FAT - I meann two-seat-fat! she regularly books two seats every time she flies

Yes but she will book them both at the same time - most likly by calling the airline so they would be aware its not a duplicate booking and make arrangements so that both seats are next to each other and the arm rests can lift etc.

The OP had a different scenario where they had two seperate bookings for seats in different cabins on the same flight.

Is it bad that walkermans post made me laugh out loud?!

tontybear wrote:

walkerman wrote:My boss is FAT - I meann two-seat-fat! she regularly books two seats every time she flies

Yes but she will book them both at the same time - most likly by calling the airline so they would be aware its not a duplicate booking and make arrangements so that both seats are next to each other and the arm rests can lift etc.

The OP had a different scenario where they had two seperate bookings for seats in different cabins on the same flight.

Yeah and what about the time a guy booked two seats with Aer Lingus because he was, to quote walkerman "two-seat-fat". In the days before OLCI, when he checked in he was given seats in two different rows! )

honey lamb wrote:Yeah and what about the time a guy booked two seats with Aer Lingus because he was, to quote walkerman "two-seat-fat". In the days before OLCI, when he checked in he was given seats in two different rows! )

y) y) y) y)

tontybear wrote:

walkerman wrote:My boss is FAT - I meann two-seat-fat! she regularly books two seats every time she flies

Yes but she will book them both at the same time - most likly by calling the airline so they would be aware its not a duplicate booking and make arrangements so that both seats are next to each other and the arm rests can lift etc.

The OP had a different scenario where they had two seperate bookings for seats in different cabins on the same flight.

An extra seat "for pax comfort" is attached to the first seat if you like. In other words its not booked as two seats with the same passenger name, but rather one seat and a seat next to it (with no name attached).