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Shopping history gone

PostPosted: 03 Mar 2011, 21:50
by DocRo
My Flying Club account just ticked over into Silver and membership number has of course changed.
Sadly, I have also lost my extensive click-through shopping history so I have been unable to verify if a couple of recent and sizeable transactions have registered. Any tips?

Re: Shopping history gone

PostPosted: 03 Mar 2011, 22:06
by Roxy-Popsy
:0 I didn't know that happens :0

R-P

Re: Shopping history gone

PostPosted: 03 Mar 2011, 22:10
by DocRo
Roxy-Popsy wrote::0 I didn't know that happens :0

R-P


Neither did I - boohoo
Maybe it will reset in a while

Re: Shopping history gone

PostPosted: 04 Mar 2011, 14:51
by Alex V
I didnt bother to bring this up but this happened to me late january and as yet still dont have it resolved, i have however been in touch with a very friendly and efficient girl in customer relations who can recognise there is a problem that my history and purchases have disappeared.
Oddly all my purchases are coming through and even some today from back in late january, albeit untrackable!
Until its fixed i am using my wifes fc account to make spends so i dont mind as im am being kept in the picture by c-relations

cheers

alex

Re: Shopping history gone

PostPosted: 04 Mar 2011, 15:55
by tontybear
yes when you change status in FC (up and down) you get a new FC number (but they are all linked in the VS system)