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Vs website down

Posted:
08 Jun 2011, 08:02
by sickbag
Been trying to book some flights this morning but the vs site is down.
Anyone know when it's likely to be back up assuming it was a planned activity
Re: Vs website down

Posted:
08 Jun 2011, 08:12
by ratechaser
Looks like it's back up... partly... still can't get into my FC account but appears to be ok for searching availability...
Re: Vs website down

Posted:
08 Jun 2011, 08:17
by sickbag
Thanks. Just retried and although got the site down page on their main screen could select booking page from
Google
Re: Vs website down

Posted:
08 Jun 2011, 08:29
by slinky09
Seems to be back up now but it's completely pants to be down during a working day. Symptomatic of VS's IT woes ...
Re: Vs website down

Posted:
08 Jun 2011, 08:59
by Penny_L
They have added info onto the FC account page where your points are.
If your tier membership year ends on or before 31 August 2011, you will require 30 tier points to retain gold membership or 10 tier points to retain silver membership.
If your tier membership year ends on or after 01 September 2011, you will require 40 tier points to retain gold membership or 15 tier points to retain silver membership.
Re: Vs website down

Posted:
08 Jun 2011, 09:40
by slinky09
Well, it's struggling now, just about grunting and moaning to load a page ... oh dear.
Re: Vs website down

Posted:
08 Jun 2011, 10:13
by DaveM
Dont think Virgin's Website or IT Woes or down to Virgin Staff based at Crawley.
When i did a contract on site for this IT Supplier can remember this announcment.
http://www.csc.com/uk/news/21094-csc_si ... ic_airways
Re: Vs website down

Posted:
08 Jun 2011, 11:09
by THancock
Looks like it's messing around again. I can't retrieve my bookings based on my FC number, but can retrieve them using the booking reference.
Edit: And it's working again...
Re: Vs website down

Posted:
08 Jun 2011, 11:38
by Luke085
VS really are a 9-5 operation! Whatever they are doing, it needs to be completed in the early hours of the morning!
Unless the changes were made overnight but something went wrong - wouldn't suprise me!