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PE Price drop - refund available?

PostPosted: 16 Oct 2011, 13:06
by jh71283
Hello all.

I booked my flights for 2012 holiday early, (booked in aug, fly in June) thinking I would get a good deal, and paid £1156 per person (4 of us)

Now, I made the fatal mistake of checking prices, and they are now £901 per person!


Now, does anybody know if it is possible to get this difference back? I know that some airlines do this, and I would rather have £1k in my pocket than theirs!

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 13:39
by tontybear
Would you be paying VS the difference if the price had gone up??

I don't know of any arline that would refund the difference in these circumstances.

VS does do a price match if you booked via the VS website and then saw it cheaper on another site but you have to claim within 24 hours of your booking.

(edited to correct 25 to 24 hours !)

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 14:34
by Missy-Tank
Had the same thing myself.

Quite rightly, VS would never give me a refund so I enquired about UC and ended getting UC for an extra £150 each which was a bargain. It did mean I had spent more but I felt better given that I had paid less for UC rather than overpaying for PE.

Once you have paid, check prices at your peril.

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 15:50
by Petmadness
Missy-Tank wrote:Had the same thing myself.

Quite rightly, VS would never give me a refund so I enquired about UC and ended getting UC for an extra £150 each which was a bargain. It did mean I had spent more but I felt better given that I had paid less for UC rather than overpaying for PE.

Once you have paid, check prices at your peril.


Think what Missy has said above is an excellent strategy as there is no way VS or any other airline will let you have a refund n(
Good luck - I also have the strange addiction to checking prices after I have booked :?

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 18:06
by Trevski220
Totally agree with last couple of posts, there is no chance of a refund, but surely a good chance of a reasonable upgrade price to UC

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 19:02
by AndyK
Why would you want to look at the price after you've booked?

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 19:21
by Petmadness
AndyK wrote:Why would you want to look at the price after you've booked?


Think it is like a nervous tic or some way my brain likes to punish me ;)

Re: PE Price drop - refund available?

PostPosted: 16 Oct 2011, 20:59
by MarkedMan
This was asked a few times, and used to in fact be commonplace with US airlines. UA used to give you vouchers for the difference; IMO it makes business sense to do this especially if you rely for your revenue on a large base of frequent fliers - it builds airline loyalty like nothing else. I did this a couple of times, got my vouchers and used them to offset some flights to Hawaii :D

VS never did this. So, if you know this, yes, checking prices is a bad idea; although if this upgrade malarkey is something that an agent might be willing to work with you on, then if it were me I'd be checking prices every day ...

Re: PE Price drop - refund available?

PostPosted: 17 Oct 2011, 05:43
by lobbers
MarkedMan wrote:This was asked a few times, and used to in fact be commonplace with US airlines. UA used to give you vouchers for the difference; IMO it makes business sense to do this especially if you rely for your revenue on a large base of frequent fliers - it builds airline loyalty like nothing else. I did this a couple of times, got my vouchers and used them to offset some flights to Hawaii :D


JetBlue does this and I gained from two price drops during separate online sales to get $160 towards next Saturday's flights to Punta Cana.

Re: PE Price drop - refund available?

PostPosted: 17 Oct 2011, 08:23
by Sealink
Petmadness wrote:
AndyK wrote:Why would you want to look at the price after you've booked?


Think it is like a nervous tic or some way my brain likes to punish me ;)


I do it too: it's natural given the fluid pricing policies of airlines.
The thing to remember is that you liked the price at the time you booked.