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Difficulty Accessing My Bookings

PostPosted: 31 Oct 2011, 17:46
by cooperman
Hi All,

In an effort to keep tabs on my seat requests, ever since I made the bookings, I have been able to access the bookings via the Flying Club members area using the "Your Future Flights" link. Now it's saying that there are no flights linked to my account. v(

By using the PNR number, I can access the flights for next year but not the flights for November. ?|

Phoning the F.C. helpline didn't come up with any answers other that they can see my seat requests are still intact but cant help me on not being able to manage my flights on line. :(

It only started giving grief today. Anyone had the same problem or knows what's going on...maybe its the Halloween gremlins in the IT Department. :w

Cheers
Paul

Re: Diffciulty Accessing My Bookings

PostPosted: 31 Oct 2011, 18:08
by honey lamb
I wonder if it's because you are flying from AMS? :? When I did that route earlier this year it showed up in My Future Flights as the BA flight but with a VS prefix. When I clicked on the link both the BA and the VS flights came up. I wonder if, with the work in progress on the VS website, this is what is affecting your being able to see your this particular booking?

Re: Diffciulty Accessing My Bookings

PostPosted: 31 Oct 2011, 18:17
by cooperman
honey lamb wrote:I wonder if it's because you are flying from AMS? :? When I did that route earlier this year it showed up in My Future Flights as the BA flight but with a VS prefix. When I clicked on the link both the BA and the VS flights came up. I wonder if, with the work in progress on the VS website, this is what is affecting your being able to see your this particular booking?


Thanks HL ...That's what I thought as well. Previously I have been able to get to the bookings, even the AMS/LHR was listed with a VS prefix....until today.

I can get to the 2012 "G" flight via the PNR though.

I'll keep clicking away.

Re: Difficulty Accessing My Bookings

PostPosted: 31 Oct 2011, 18:37
by honey lamb
Or perhaps it is because these bookings have been done through a third party?

Re: Difficulty Accessing My Bookings

PostPosted: 31 Oct 2011, 18:43
by cooperman
honey lamb wrote:Or perhaps it is because these bookings have been done through a third party?


Maybe, but why lose the link all of a sudden ?| Unless they are giving the whole booking section a spruce up and working through direct bookings first.Then working up to re-establishing the links to FC accounts, then 3rd. party bookings..? i)