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Interesting survey

Posted:
18 Jan 2012, 21:21
by jamie
I’ve just had an interesting survey to complete. One question was “Did you receive a personal greeting from a member of cabin crew onboard which recognised you as a Gold member (e.g. ‘Welcome back Mr Smith’, ‘Nice to see you flying with Virgin again’, etc)
Various other questions followed which made me chuckle. Luckily there were lots of free format text boxes below each question!
Re: Interesting survey

Posted:
18 Jan 2012, 22:56
by horburyflyer
I also received this survey today and lots of questions about Gold membership and how VA could enhance the experience.....
Re: Interesting survey

Posted:
19 Jan 2012, 01:25
by ccarmock
received the same. And since I'd travelled in PE with FC Gold there were questions about how they could enhance the PE experience for Gold card holders too...
I got the chance to tell thaem that when travelling PE with FC Gold rarely do I get the upgraded bags option etc... I guess I shoudl just use the UC checkin or put my FC card on the desk

Re: Interesting survey

Posted:
19 Jan 2012, 03:57
by buns
I too got the survey
Wonder if VS will get the message
buns
Re: Interesting survey

Posted:
19 Jan 2012, 11:00
by Concorde RIP
AU members only?
Will wait to see if I have anything this evening as a lowly AG!!!
Re: Interesting survey

Posted:
19 Jan 2012, 12:25
by Hamster
Also got the survey, hopefully something will come of it.
Re: Interesting survey

Posted:
19 Jan 2012, 22:00
by slinky09
There must be a door somewhere in Crawley Towers with a sign on it saying:
"Department of Surveys - All Pointless and Toothless"
Many of us will recall the big survey of FC Aus two years ago, with all the pointed questions about changes and higher tiers ... anyone recall what happened?