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Upgrade price is Different

PostPosted: 17 Mar 2012, 18:04
by deb501
i just looked on Virgin Atlantic to upgrade my econ seat to premium it says
upgrade the whole trip for £397......BUT....

it says upgrade the outbound for £174....and
upgrade the inbound for £109...???????
WTH ??? so thats £283
does anyone know if i upgraded the outbound would it let me upgrade the inbound ...or would the price go up..its so confusing
has anyone any ideas ???
thanks in advance
debbie xxx

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 18:06
by Pete
Does the calculation for the single legs also include the increase in APD?

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 18:09
by deb501
i clicked to make a dummy booking and the price didn't change.... it just said £174 or £109 to pay....
that's why im confused
debbie xxx

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 18:12
by Pete
Sounds like you should upgrade each leg separately then. ;-)

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 18:17
by deb501
Thanks Pete
just went to see if i could do the inbound first and it wouldnt let me i had to do the outbound first....
so i might wait till monday and phone virgin
debbie xxxxx

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 18:23
by Penny_L
the upgrade offer may not be there on Monday, could you not call them today/tomorrow

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 18:39
by deb501
Penny im on the phone now.....
they have no idea too
They said its a glitch on the computer...
and if i wanted to upgrade i should choose the WHOLE trip
booooooooooo
thought i was going to get a bargain...lol
debbie xx

Re: Upgrade price is Different

PostPosted: 17 Mar 2012, 19:12
by tontybear
Take some screen shots then try to get VS to pay you back the difference - they will more than likely say no but surely worth a try?

Pete - I'd say the £65 difference between the O/B and the I/B is the extra APD.