jmacconnacher wrote:We have a flight booked through virgin (booked on the phone). We are flying fro EDI with BMI and connecting with VS at LHR to LAX.
According to the girl on the phone, we will have to connect collect our bags off the BMI flight and check in again at LHR. We are booked on the one ticket so I would have thought it was possible to have the bags checked through at EDI. Anybody got any experience of this?
My experience of dealing with VS agents on the phone, when it comes to connecting flights, is that they don't get it.
If you have a ticket on a single PNR, showing EDI-LHR-LAX then your bags 99.9% of the time will be checked through to LAX by the BMI agent at EDI. If this happens you won't need to re-check in anything.
They can't always give you a VS boarding pass, so you might need to get this from the transfer desk in LHR which shouldn't take long. The VS transfer desk may also wish to can your baggage barcodes just to make sure they're loaded on to the flight.
In the past I've been told things like "you won't need to collect your bags on arrival in a US airport if you are going on to another flight" and "if you book a reward seat with VS we can't put a connection on the same ticket and you'll have to check in separately because they won't tag your bag through".