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Check in

PostPosted: 09 Aug 2012, 12:33
by bobbi23
Hi

I'm flying on VS005 tomorrow. I've just tried to check in online but it's not allowing me. It says unfortunately you cannot check in online and need to check in at the airport. I'm a bit worried now and don't know what to do. Can somebody help me please? Could there be a problem with my flight?

Thanks

Re: Check in

PostPosted: 09 Aug 2012, 12:47
by gumshoe
It happens quite frequently and can be for any number of reasons.

Don't worry, just try and check in at LHR nice and early.

Re: Check in

PostPosted: 09 Aug 2012, 12:58
by bobbi23
Thanks.
Should I keep trying? Is it likely to allow me to do it today? I'm travelling to Heathrow tonight, is it worth asking them when I get there?

Re: Check in

PostPosted: 09 Aug 2012, 13:33
by Neil
Yes keep trying, it could easily change, but there is no point going to T3 tonight, they won't be able to check you in until tomorrow.

Re: Check in

PostPosted: 09 Aug 2012, 13:51
by bobbi23
Thanks.
Why won't it let me do it?

Re: Check in

PostPosted: 09 Aug 2012, 14:04
by gumshoe
bobbi23 wrote:Thanks.
Why won't it let me do it?


Many different possibilities.

You might share a name with someone on the US watchlist. Or VS might have decided to upgrade you! More likely it's just a technical glitch though.

Re: Check in

PostPosted: 09 Aug 2012, 14:10
by bobbi23
Oooh upgrade will be lovely as I'm in premium. How many hours before check in do I need to get to the airport to guarantee our seats?

Re: Check in

PostPosted: 09 Aug 2012, 14:45
by gumshoe
Don't get your hopes up, that's one of the more unlikely of any number of reasons. Like I said, most likely it's just a very dull technical problem.

3 hours should be plenty I would have thought.