Page 1 of 3

Have Seat Requests After November 1st Become Available ??

PostPosted: 29 Aug 2012, 15:20
by Stevieboy
Just been on the phone to a family member who told me they had just requested seats from MAN-MCO on November 29th. Strangely enough I was browsing The Dibb at the same time and a member has posted the same thing.

I don't have anything booked after this date so cannot check but was just wondering if anyone else could request?

-Steve

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:32
by mitchja
Just checked my Dec booking to MCO and yes, I can now select my seat (on just the outbound flight so far, but at least it's a start :) )

Possibly the reason why my inbound flight seat is not selectable yet is because the inbound is a LGW/MAN 744 and I'm in PE (330 on the outbound)

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:33
by Stevieboy
Kind of answering my own question :|

Just been onto expertflyer and the seats requested have indeed been highlighted so the answer must be yes y)

-Steve

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:35
by 747Rich
Hi Steve,

I've just checked my booking and the seat map isn't available to view

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:37
by Ian6969
I have a flight in November and I can't select my seats, but then again I'm flying PE, so don't expect to be able to request seats just yet :(

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:38
by Penny_L
I have 3 flights after November, different destinations and cant view the seat map on any of them

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:40
by barg
The seat map is now available inside 90 days before departure.

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:41
by slinky09
barg wrote:The seat map is now available 90 days before your flight.


That's interesting, is there a source for that?

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:43
by Stevieboy
barg wrote:The seat map is now available 90 days before your flight.


Is that correct as James said he can request in December which is more than 90 days away?

-Steve

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:45
by Ian6969
My flight is 83 days away and I can't see the seat map....

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:48
by mitchja
My flight is 120 days away yet, so not sure about the 90 day thing?

Maybe it's down to the A/C type/config as I'm flying out on the VS75 which is a 2 cabin 330?

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:49
by ilikebluesmarties
Mines next April and I can't view a
Seat map for either outbound in UC or inbound in PE

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:51
by jilly
Got quite a few flights booked over the next 6 months. I've been able to request seats on the Airbus ones in November but not the 747 for my partner's flights. Seat maps not available for Feb/Mar even though one's an Airbus and the other a 747.

For myself I've been able to request seats on a 747 for a November booking although that is in UC but not sure why that would make a difference.

Jilly

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 15:55
by Ian6969
For myself I've been able to request seats on a 747 for a November booking although that is in UC but not sure why that would make a difference.


It could well be due to UC cabin not changing in the refits?

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:03
by Needsomesun
Hi, just checked by next two flights, both in PE, Oct 2012 and May 2013. No luck with seat maps. n(

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:04
by mitchja
Apparently the 90 day rule thing is correct (it's an interim policy so may not be permanent) , but not sure why I am able select my seat? :D

It's also a roll-back to the old system rather than a new system as well!!

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:16
by jilly
Ian6969 wrote:It could well be due to UC cabin not changing in the refits?


yep, just realised that - got so many flights booked in different aircraft I got confused. Some for myself, my partner and sons, all for different days.

The UC cabin seat map was definitely closed off for my flight inbound in November until today though so at least that's now done.

Jilly

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:23
by Ian6969
Maybe I'm being cynical, but if the seat map is currently available to some customers (looks like all non PE from 90 days), then maybe VS are having some problems with their systems upgrade and they are allowing people to pre book seats using the old system for a little longer as they know they won't have the new site ready for months yet! :?

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:30
by Ian6969
confirmation of the new 90 day rule for non PE passengers:

http://virginatlantic.custhelp.com/app/answers/detail/a_id/74

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:30
by steveb
I can book mine both in December more than 90 days away.

Both are A330-300 flights. The aircraft type has changed alot over the last few weeks (originally I was on a 747 and an A340-600), so I wonder if now they have finally shaken out the winter schedule, they are now able to release seat selection?

Definitely no system upgrade...its as before.

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:35
by Penny_L
looks like delays

Unfortunately, the project is taking us a longer than we originally hoped and we have not yet been able to fix all the issues. However, we recognise that many customers were frustrated at not being able to select seats in advance and we appreciate that seat selection is an important part of the flight experience. So we’ve made the decision to switch the advance seat assignment system back on. This means customers can now choose their seats from 90 days before their day of departure


http://virginatlantic.custhelp.com/app/ ... l/a_id/764

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:36
by at240
This morning I couldn't select seats for a November flight...
Now I can ... :)

Doesn't look as though much has changed. Perhaps the best is still yet to come?

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:39
by sunsational
Boohoo, got all excited...then nothing doing yet!

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 16:59
by Neil
Better than nothing I suppose, not sure why only 90 days.

Re: Have Seat Requests After November 1st Become Available ?

PostPosted: 29 Aug 2012, 17:06
by TheHarps
I have just checked and I am now able to open the seatmap and select my seats. I fly in 69 days on an A343 in Upper. Thanks to V-flyer for making me aware of this :-)