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Seat requests

PostPosted: 07 Oct 2012, 12:00
by V1
Hi V-flyers

We are flying PE to SFO on the VS19 on 21st April 13. When i log on to my booking it tells me that the seatmap is unavailable for both outbound and return and when i click on the link it takes me to a message talking about seatmap not being available until 90 days before departure. Does anyone know if this is a new thing because in the past i have always been able to make seat requests 300+ days before.
Thanks for any advice.

Re: Seat requests

PostPosted: 07 Oct 2012, 12:13
by Neil
Yes, it is a temporary system in place currently. You are lucky as up until a few weeks ago you couldn't reserve seats at all.

Virgin are installing a new system, that is taking forever so who knows when it will change again.

Re: Seat requests

PostPosted: 07 Oct 2012, 12:16
by mitchja
Yes, the 90 thing is a new thing, but apparently it's only a stop-gap measure until VS rework their entire seat map seat allocation system. How long this will take though is anyones guess!!

Re: Seat requests

PostPosted: 07 Oct 2012, 12:16
by V1
Thanks for that Neil and James

Re: Seat requests

PostPosted: 08 Oct 2012, 08:45
by sunsational
Hi

Did I dream it or was there a post on here that said something about being able to access the seat map on the 8th October (today)?

Re: Seat requests

PostPosted: 08 Oct 2012, 08:47
by djy
check this out from an earlier post

We are returning from MCO to MAN in November. On the Virgin Atlantic website under
http://www.virgin-atlantic.com/gb/en/tr ... -news.html
and "Advanced Seat Assignments now available from 90 days prior to departure" it states the following:
"Premium Economy passengers travelling to or from Gatwick / Manchester or Glasgow will not be able to assign seats until 8th October, and this is for flights from 5th January 2013."
I am not optimistic that we will be able to reserve seats tomorrow!!

Re: Seat requests

PostPosted: 08 Oct 2012, 08:48
by Ian6969
No, not dreaming, I sat up till midnight hopeing it would open up, then logged in again at 7 this morning, still waiting :(
I wouldm't mind so much, but I can't even get into the VS website from my work pc, having to check on my phone n(

Re: Seat requests

PostPosted: 08 Oct 2012, 11:19
by Silver Fox
May as well merge all the "October 8th" threads so we can pur the anger into one place. VS are amateurs. I am done with them after my flight in November.

Re: Seat requests

PostPosted: 08 Oct 2012, 11:44
by ymoran
I have been on to Virgin and they said the system is now completed and seats are only available for request in all classes 90 days before departure.

Re: Seat requests

PostPosted: 08 Oct 2012, 11:44
by ymoran
sorry that should have said 90 days not 9

Re: Seat requests

PostPosted: 08 Oct 2012, 12:28
by Silver Fox
They aren't.

Re: Seat requests

PostPosted: 08 Oct 2012, 12:33
by waatp
No, and they definitely wont be.

http://virginatlantic.custhelp.com/app/ ... il/a_id/74 - for anyone who hasn't seen it.

Re: Seat requests

PostPosted: 08 Oct 2012, 13:02
by sunsational
waatp wrote:No, and they definitely wont be.

http://virginatlantic.custhelp.com/app/ ... il/a_id/74 - for anyone who hasn't seen it.


That has confused me even more (doesn't take much), it mentions LGW etc, but what about the LHR-MIA flights?
I still can't work out if I should be able to see my PE seat for March 2013 or not.

Re: Seat requests

PostPosted: 08 Oct 2012, 13:15
by Neil
sunsational wrote:
waatp wrote:No, and they definitely wont be.

http://virginatlantic.custhelp.com/app/ ... il/a_id/74 - for anyone who hasn't seen it.


That has confused me even more (doesn't take much), it mentions LGW etc, but what about the LHR-MIA flights?
I still can't work out if I should be able to see my PE seat for March 2013 or not.


Yes, but only 90 days before your flight.

Re: Seat requests

PostPosted: 08 Oct 2012, 13:18
by waatp
sunsational wrote:
waatp wrote:No, and they definitely wont be.

http://virginatlantic.custhelp.com/app/ ... il/a_id/74 - for anyone who hasn't seen it.


That has confused me even more (doesn't take much), it mentions LGW etc, but what about the LHR-MIA flights?
I still can't work out if I should be able to see my PE seat for March 2013 or not.


I don't think you will be able to see your March flight until about December time ?? 90 days before flying. I might be wrong but that is my understanding :)

Re: Seat requests

PostPosted: 08 Oct 2012, 13:18
by waatp
Sorry ! Neil beat me to it !