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Help re. changing dates of travel.

PostPosted: 30 Oct 2012, 17:50
by alibeau
I have just made a call to VA FC regarding changing our dates of travel on our 'K' PE tickets.

We have four M&M tickets booked for Easter 2013 which were purchased upon release in May 2012. I had hoped to change these tickets to fly July/August 2013 and pay any amendment fees and price difference in the tickets.

Unfortunately FC inform me that I can indeed change the tickets but would need to re-book dates that are within a year of booking i.e. we would need to travel before May 2013.

Is this correct? Is it worth another call to the FC to see if I get a different response or is this rule set in stone?

If so it looks like we will be visiting Orlando at Easter after all!!!!

Thanks in advance.

Ali :)

Re: Help re. changing dates of travel.

PostPosted: 30 Oct 2012, 19:57
by Needsomesun
Hi, my understanding that m+m booking can be changed subject to the admin change but the trip must be completed within 12 months of the original booking date. I was given this response on the last two times I had to change dates. You could try another call and you might get a more sympathetic hearing if you can come up with a good sob story :) anyway good luck, any trip to Florida must be good news ;)

Re: Help re. changing dates of travel.

PostPosted: 30 Oct 2012, 22:18
by slinky09
Erm you bought tickets "hoping" you could change them, does this mean you looked and saw that changes were possible, but didn't look hard enough? This is a fairly standard term, shows it pays to check the T&Cs always, and I doubt that another call centre agent will be less knowledgeable.

The mouse at Easter it is!

Re: Help re. changing dates of travel.

PostPosted: 30 Oct 2012, 22:37
by alibeau
No, we didn't book hoping to be able to change them at some point. I haven't ever altered travel plans in all our years of booking. We travel twice a year to MCO, Easter and August but due to personal reasons we felt it might be wise for us to just go for the one trip next year. I therefore hoped that it might be possible to switch the flights to the August.

You are quite right that I clearly didn't study the T&C's well enough..... I took it for granted that we would have no reason to change our plans, famous last words.....

Thanks for the replies.

Ali.