V-Flyer

Perhaps this may not be viewed as great result by the experienced among us, but I think it is amazing...

In August I purchased an economy flight to/from NY for my wife and daughter in February 2013 (Daughter's 21st birthday).
It cost me £300 plus 35,000 miles.
Today I rang the Gold Flying Club and asked if there was any chance of an upgrade. I thought the answer was bound to be 'no' as I got the economy seats so cheap in the first place.
Well I am very impressed, the lady on the phone managed to upgrade the 2 of them to UC on the way out and PE on the return. This cost me £118 each and 116,000 miles (they refunded the 35,000 miles).
So the total cost of their flights is £418 each plus 58,000 miles each.
That seems such a bargain to me and I am over the moon with the customer service from Virgin.

I wanted to tell this story because you hear quite a lot of negativity about the VA flying club, so I wanted to share a very positive experience!!


Cheers

Gerry

Agreed, that seems like a result and will be a great birthday treat!

..but I assume you mean for 2013 rather than 2012...

Thanks , I do, and have amended.


Cheers

Gerry

Excellent result! Well done!

Do they know they will be flying UC or will you keep it a secret?!

LOL, they know, I am useless at secrets, I am more excited than them..HAHA!


Cheers

Gerry

Nice result! Well done and enjoy it when it comes around.

Wow, top result Gerry. y) y)

You are right, you don't often hear friendly tales with disinterested or misinformed CS agents usually being the cause. Thanks for sharing 8D

Congrats Gerry, have a great trip.