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Virgin Atlantic Retail Therapy

PostPosted: 23 Nov 2012, 17:28
by MoJoJo
Has anyone actually received miles credits for preordering? Twice now this year I've not had the miles credit and there doesn't seem (that I can find anyway) and easy way to claim the missing miles.

Re: Virgin Atlantic Retail Therapy

PostPosted: 23 Nov 2012, 19:06
by Treelo
jwoodley wrote:Has anyone actually received miles credits for preordering? Twice now this year I've not had the miles credit and there doesn't seem (that I can find anyway) and easy way to claim the missing miles.


Try a phone call or e-mail to Crawley Towers. :)

Re: Virgin Atlantic Retail Therapy

PostPosted: 23 Nov 2012, 19:45
by MoJoJo
Ah, have tried the email route but zero response... Held on hold for 20 mins earlier then gave up...

Re: Virgin Atlantic Retail Therapy

PostPosted: 23 Nov 2012, 20:04
by buns
jwoodley wrote:Has anyone actually received miles credits for preordering? Twice now this year I've not had the miles credit and there doesn't seem (that I can find anyway) and easy way to claim the missing miles.


Never n( n(

To be honest, I have not bothered to claim

buns

Re: Virgin Atlantic Retail Therapy

PostPosted: 23 Nov 2012, 20:10
by mitchja
My miles have always been credited OK usually about a month after.

I believe they only do 1 bulk miles transfer a month though so you can be waiting nearly 2 months if you just miss the monthly transfer.

Re: Virgin Atlantic Retail Therapy

PostPosted: 23 Nov 2012, 22:56
by Hamster
Never got them either.

Re: Virgin Atlantic Retail Therapy

PostPosted: 24 Nov 2012, 18:19
by SNOMO
mitchja wrote:My miles have always been credited OK usually about a month after.

I believe they only do 1 bulk miles transfer a month though so you can be waiting nearly 2 months if you just miss the monthly transfer.

Exactly, I have queried this with them before and was told just that and have always got my miles !