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I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 13:29
by slinky09
Since when has it been the case the miles cannot be used on the VS300 for a G?

Screen Shot 2012-12-31 at 12.27.47.png

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 13:39
by FLYERZ
I had this same problem when booking flights to New York a couple of weeks ago. A way around it by longing into Flying Club and then on the left hand side select the tab titled Spend Miles. You can then book it through that way. It takes about a minute longer but it works eventually!

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 13:40
by Penny_L
maybe 5th Jan date is too soon to use miles - within 7 days?

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 14:39
by slinky09
Penny_L wrote:maybe 5th Jan date is too soon to use miles - within 7 days?


You can use miles tomorrow as long as there are seats and G's.

Oh, and I was logged in.

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 16:12
by Penny_L
The VS booking calendar says 5th & 6th Jan not available for UC reward flights

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 16:18
by Sealink
In that case the message on the booking request should mention the "date" not the route.

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 16:20
by Smid
Penny_L wrote:The VS booking calendar says 5th & 6th Jan not available for UC reward flights


Interesting. What other days does that tend to apply to? I'd expect the major holidays, but 5th and 6th Jan does seem somewhat (and I hate this usage of the word) 'random'.

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 16:33
by Penny_L
5th & 6th will most likely be the weekend lots of people are flying back from their Christmas/New Year holidays

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 17:39
by slinky09
Penny_L wrote:The VS booking calendar says 5th & 6th Jan not available for UC reward flights


I don't mean to argue, but if I try to book a miles UC trip to New York on 5th returning 6th online here's the availability:

Screen Shot 2012-12-31 at 16.36.28.png


OK returning on the 6th isn't available but I selected out on the 5th and back on the 9th and click all the way through the booking process.

So, if the above is correct (and I have never heard of VS posting a notice of a blanket restriction to rewards), then it just goes to show how poor the web s**** experience is alongside other information sets VS puts out.

Re: I get tired of the VS web s**** !

PostPosted: 31 Dec 2012, 18:05
by Penny_L
slinky09 wrote:
Penny_L wrote:The VS booking calendar says 5th & 6th Jan not available for UC reward flights


I don't mean to argue, but if I try to book a miles UC trip to New York on 5th returning 6th online here's the availability:

Screen Shot 2012-12-31 at 16.36.28.png


OK returning on the 6th isn't available but I selected out on the 5th and back on the 9th and click all the way through the booking process.

So, if the above is correct (and I have never heard of VS posting a notice of a blanket restriction to rewards), then it just goes to show how poor the web s**** experience is alongside other information sets VS puts out.


My response earlier

The VS booking calendar says 5th & 6th Jan not available for UC reward flights


was in reply to your original post, and your specific flight to DEL on 5 Jan. I did not check other flights/routes availability.