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Upgrade from a bid fare

PostPosted: 09 Feb 2013, 06:56
by JCBR
If you upgrade by bidding can you also then upgrade further using FC or FlyingCo miles ?
Can you cancel a bid if you change your mind ?

Re: Upgrade from a bid fare

PostPosted: 10 Feb 2013, 22:03
by joeyc
As long as your bid has upgraded you into a fare class that is eligible for mileage upgrade then yep no probs whatsoever. y) y)

In terms of cancelling a bid, as far as I am aware once you have made your bid it is taken into consideration and if accepted the upgrade happens, just like bidding at an auction. I would suggest only making bids you are comfortable with, anyone tried out £1 yet?? :P

I suppose in theory there is the statutory cooling off period for online transactions although on the face of it I would say the answer should be no, sorry :#

Re: Upgrade from a bid fare

PostPosted: 10 Feb 2013, 23:59
by Sealink
Where can I find out how to bid for a Virgin seat? Or is it just upgrades?

Re: Upgrade from a bid fare

PostPosted: 11 Feb 2013, 00:05
by joeyc
Sealink wrote:Where can I find out how to bid for a Virgin seat? Or is it just upgrades?


Alright Sealink, it is just upgrades from already purchased seats and it is only available on certain routes I am afraid.

I wish it was an auction on seats outright 8D

Re: Upgrade from a bid fare

PostPosted: 11 Feb 2013, 00:33
by flabound
the only time I have seen it is on my daughters ticket in march...she can go down to £175 then £0 (no bid) so no chance of bidding £1 !!!!!!!

Re: Upgrade from a bid fare

PostPosted: 11 Feb 2013, 00:45
by joeyc
flabound wrote:the only time I have seen it is on my daughters ticket in march...she can go down to £175 then £0 (no bid) so no chance of bidding £1 !!!!!!!


Ahh cheers for confirming this flabound, I did wonder if there was a min reserve set to stop us time wasters who would give it a pop for a quid :P

Re: Upgrade from a bid fare

PostPosted: 04 Apr 2013, 12:25
by MHRising75
Hello guys. Newbie here and 1st post.

I've just made a bid on an upgrade to PE for a flight to Cancun in Aug. Once you've confirmed a bid you'll receive an email stating you can modify or cancel the bid up to 98hrs before the scheduled departure.
They also confirmed that all bids are looked at 7 days to 98hrs so your card won't be charged till then if successful.

Fingers crossed I nab them! : )

Re: Upgrade from a bid fare

PostPosted: 04 Apr 2013, 16:03
by tontybear
joeyc wrote:
I suppose in theory there is the statutory cooling off period for online transactions although on the face of it I would say the answer should be no, sorry :#


IF I remember we have discussed this before and the cooling off regs don't generally apply to travel related bookings.

I know some airlines offer refunds if cancelled within 24 hrs of booking but that is voluntary and not statutory - like shops offering to exchange something because you don't like it rather than because it is faulty.

Re: Upgrade from a bid fare

PostPosted: 04 Apr 2013, 16:47
by tontybear
And this link from Which?

clearly states flights are excluded. As are hotel bookings.

Re: Upgrade from a bid fare

PostPosted: 04 Apr 2013, 17:42
by joeyc
tontybear wrote:And this link from Which?

clearly states flights are excluded. As are hotel bookings.


Huh, quoted DS regs before with a travel agent and watched as tail disappeared between legs and refund processed without any more said. I guess it is all in the delivery :P

Also works with Virgin Wine when they send you boxes unsolicited and then try to say non refundable unsolicited wine boxes when you call to send them back.... I may have made that arrogant customer service agent near on wet herself by the time I was done, was in a bad mood ): Ahh youth ii)

Re: Upgrade from a bid fare

PostPosted: 04 Apr 2013, 18:10
by tontybear
Sounds more like in the first case they either weren't aware of the regs OR were but decided to give you a refund despite them - just like some shops will offer an exchange or refund if you change your mind - there is nothing in law that requires them to do either - the law only required a refund if the goods are faulty and a lot of people don't know realise that.


In the wine case the distance selling regs do apply as unsolicited goods are covered by the regulations.

Re: Upgrade from a bid fare

PostPosted: 04 Apr 2013, 18:47
by joeyc
tontybear wrote:In the wine case the distance selling regs do apply as unsolicited goods are covered by the regulations.


Meh all worked out..

As for Virgin Wines, I ordered a case in a promotional offer and left it at that.

A month or so later another box showed up with a note that my new collection had arrived ?| They had only gone and signed me up for some seasonal collection box to be delivered every 3 months without me asking or agreeing, then proceeded to charge the card they had for me on file... cheeky sods v(

Ultimately refund issued and they said to keep the wine as a gift :? :? Was all rubbish anyways, used it for cooking. A highly unusual occurrence I have to say, although imagine all those people that may not stand their ground or be aware of their rights. As I said... cheeky ii)