Good morning from LGW Clubhouse

Good morning,
I think VA are having a difficult time at check-in. There has been an aircraft change to the LHR config. Apparently an aircraft is stuck in Montego Bay??
My wife was offered an upgrade to UC but refused (I know).
They were offering 2 options:
1. Upgrade (complimentary if you're lucky or £199 from Econ to PE or £790 from PE to UC)
2. £522 cash per pax to fly to NYC, spend the night in NYC and on to MCO tomorrow.
Clubhouse seems busier than usual. Just a thought - If a pax gets a comp to UC, do they get lounge access?
I think VA are having a difficult time at check-in. There has been an aircraft change to the LHR config. Apparently an aircraft is stuck in Montego Bay??
My wife was offered an upgrade to UC but refused (I know).
They were offering 2 options:
1. Upgrade (complimentary if you're lucky or £199 from Econ to PE or £790 from PE to UC)
2. £522 cash per pax to fly to NYC, spend the night in NYC and on to MCO tomorrow.
Clubhouse seems busier than usual. Just a thought - If a pax gets a comp to UC, do they get lounge access?